The Crystal Clinic Orthopaedic Center offers patients a powerful digital tool to take an active role in managing their healthcare journey through two innovative patient portals. These secure online platforms provide 24-hour access to personal health information, empowering patients with convenient and comprehensive medical record management.
Official Links
- Patient Portal Information: https://www.crystalclinic.com/patient-portal/
- Patient Support: https://www.crystalclinic.com/patient-information/
What is the Patient Portal?
Crystal Clinic provides two distinct patient portals tailored to different patient experiences:
- EZ Access Portal – For patients visiting outpatient clinics
- MyHealth Portal – For patients with inpatient procedures at Crystal Clinic Orthopaedic Center Hospital
Key Features You Can Access
EZ Access Portal
- View clinical visit summaries
- Update demographic records
- Communicate with care team
- Renew most prescriptions
- Schedule appointments
- Update health history
- View records on smartphone or tablet
MyHealth Hospital Portal
- View lab results
- Check procedures performed
- Review prescribed medications
- Examine allergy lists
- Access vital signs
- Review discharge instructions
Who Can Use the Portal?
The patient portal is available to:
- Current Crystal Clinic patients
- Parents/guardians of minor patients
- Designated representatives (with patient approval)
How to Access the Portal
EZ Access Portal Registration
- Provide email address during office visit
- Receive email invitation
- Complete sign-on process with user ID and password
- Set up security question
Alternative Registration Methods
- Direct signup through Patient Login button
- Self-enrollment for scheduled surgeries
Privacy and Security
Crystal Clinic prioritizes patient information protection:
- Secure login with unique user ID and password
- Control over representative access
- Patient-managed privacy settings
- Compliance with HIPAA regulations
Customer Support
EZ Access Portal Help
- Phone: 330-929-9671
- Email: [email protected]
- Hours: Monday-Friday, 8 am to 4:30 pm
Cerner HealtheLife Portal Support
- Phone: (888) 338-9741
- 24/7 technical support available
Technical Requirements
- Compatible with modern browsers (Chrome, Firefox, Safari)
- Smartphone and tablet accessible
- Not compatible with Internet Explorer
Billing Information
Note: Billing information is not currently available through the patient portal.
For billing inquiries:
- Facility Billing: (330) 668-7428 or (800) 818-0886
- Physician Billing: (330) 668-6740 or (800) 818-0886
Limitations and Considerations
- Some medical records (X-rays, physician notes) are not portal-accessible
- Certain test results may be delayed pending physician review
- Urgent medical concerns should not be addressed through the portal
Important Recommendations
- Regularly update contact information
- Use a personal, private email address
- Keep login credentials confidential
- Contact support for any access issues
The Crystal Clinic patient portal represents a significant advancement in patient-centered healthcare, offering unprecedented access and control over personal medical information.
Disclaimer: Always consult directly with healthcare providers for urgent medical concerns.
https://www.crystalclinic.com/patient-portal/
A patient portal is a website where you can review components of your Crystal Clinic Orthopaedic Center (CCOC) medical records.
https://www.crystalclinic.com/patient-information/
Patient Portal · Patient Portal FAQ · Release of Medical Information · Share About clinics and two surgical locations – locations convenient for the patient.
