The Patient Gateway offers a robust digital platform designed to empower patients with direct, convenient access to their healthcare information and services. This secure electronic portal provides patients with comprehensive tools to manage their health effectively and efficiently.
Official Links
What Patients Can Do
The Patient Gateway enables users to:
- Communicate directly with healthcare teams
- Schedule appointments
- Participate in telephone and video/virtual visits
- Review and renew medications
- View lab and test results
- Read visit notes and after-visit summaries
- Request referrals
- Pay medical bills
- Access health and wellness information
Who Can Use the Portal
The Patient Gateway is designed for:
- Individual patients
- Parents and guardians managing dependent healthcare
- Adult children coordinating care for parents
- Family members involved in healthcare coordination
Access and Login
How to Access
Patients can access the Patient Gateway by:
- Clicking the “Access the Patient Portal” link on the Cooley Dickinson Hospital website
- Calling 413-582-2000 for assistance
Login Requirements
- Username
- Password
- Enabled JavaScript
- Enabled cookies
Privacy and Security
The Patient Gateway emphasizes:
- Secure electronic communication
- Protected health information management
- Compliance with healthcare privacy standards
Customer Support
Contact Information:
- Phone: 413-582-2000
- TTY/Relay Operator: 800-439-2370
- Location: 30 Locust St. (Route 9), Northampton, MA, 01060
Technical Support Notes
In case of technical issues:
- Ensure JavaScript is enabled
- Enable cookies
- Contact technical support for persistent problems
Billing and Payments
The portal allows patients to:
- View medical bills
- Process online payments
- Access billing statements
Unprovided Information
Some details were not explicitly available in the source documents, including:
- Exact app download instructions
- Specific security protocol details
- Comprehensive login troubleshooting steps
The Cooley Dickinson Hospital Patient Gateway represents a modern, patient-centered approach to healthcare management, providing a secure, convenient platform for comprehensive health interaction.
Disclaimer: Information based on Cooley Dickinson Hospital and Mass General Brigham Patient Gateway sources as of August 2025.
https://www.cooleydickinson.org/home/patient-gateway/
The Patient Gateway provides you with a secure online connection to your health care providers at Cooley Dickinson and across the Mass General Brigham
https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
Communicate with your care team, get answers to your medical questions from the comfort of your own home, access your test results.
