Conviva Senior Primary Care: Secure and Trusted Patient Portal Access

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Patient portals have revolutionized healthcare communication, providing patients with direct, convenient access to their medical information. Conviva Senior Primary Care is at the forefront of this digital healthcare transformation, offering a comprehensive and secure patient portal designed to enhance patient engagement and healthcare management.

Official Links

What is the Patient Portal?

A patient portal is a secure online platform that allows patients to access their medical records, communicate with healthcare providers, and manage various aspects of their healthcare journey. Conviva’s patient portal, powered by athenahealth®, offers a comprehensive suite of features designed to empower patients and streamline their healthcare experience.

What Patients Can Do

Patients using the Conviva Patient Portal can:

  • View and request appointments
  • Communicate directly with doctors and care teams
  • Review referral history and lab results
  • Request medication refills
  • Access visit summaries and personal health records
  • Update personal information
  • Participate in TeleVisits and online chats

Who Can Use It

The Conviva Patient Portal is specifically designed for Conviva Senior Primary Care patients. Currently, it supports patients across multiple locations in Florida and Texas, including:

Florida Locations

  • Broward
  • Dade
  • Daytona
  • Jacksonville
  • Palm Beach
  • Tampa
  • Treasure Coast

Texas Locations

  • Corpus Christi
  • El Paso
  • San Antonio

How to Access and Log In

Accessing the patient portal involves:

  1. Selecting your specific Conviva center location
  2. Using your unique username and password
  3. Completing two-factor authentication for enhanced security

Downloading the App

While specific app download instructions weren’t detailed, the portal is accessible through web browsers and potentially through mobile platforms.

Privacy and Security

Conviva prioritizes patient information security through:

  • Secure login with username and password
  • Two-factor authentication
  • Email verification matching electronic health records
  • SSL encryption

Transition and Important Notes

Conviva is transitioning from the current Healow™ patient portal to the new athenahealth® powered portal. Key transition details include:

  • Current Healow™ portal remains operational
  • New portal rollout begins end of July 2025
  • Phased approach based on center location
  • Historical medical records remain accessible

Customer Support

For questions or assistance, patients are advised to:

  • Call their local Conviva Senior Primary Care center
  • Refer to the online FAQ section
  • Seek help through the portal’s built-in support features

Billing and Payments

While specific billing features weren’t explicitly detailed, the portal suggests capabilities for managing invoices and payments online.

Unprovided Information

Some details not explicitly covered include:

  • Specific technical requirements
  • Exact login process steps
  • Comprehensive app download instructions

The Conviva Patient Portal represents a significant step in modernizing healthcare communication, offering seniors a secure, comprehensive platform to manage their health information efficiently.

Note: Always consult directly with Conviva Senior Primary Care for the most current and accurate portal information.

FAQ

Does Conviva have a Patient Portal?Our current patient portal, powered by eClinicalWorks, is still operational. The new Conviva Patient Portal, powered by athenahealth, will begin rolling out at the end of June 2025. This will be a phased approach based on your center location.

Is conviva part of humana?CenterWell Senior Primary Care and its sister brand, Conviva Senior Primary Care, make up Humana’s Primary Care Organization (PCO), the nation’s largest, fastest-growing senior primary care provider.

Does RXNt have a Patient Portal?Since 1999, RXNT has offered integrated, customizable, healthcare software, including Electronic Health Records with E-Prescribing and Patient Portal, and Practice Management with Medical Billing and Scheduling, plus mobile applications and telehealth functionality for the modern, agile practice.

Is conviva just for seniors?For more than 50 years, our patients have discovered a healthcare home with physicians who listen and take the time to understand each patient’s unique health journey. With personalized care plans, more time with doctors, and convenient locations, you’ll experience primary care designed especially for seniors.

https://www.convivacarecenters.com/en/health-portal

Conviva Senior Primary Care is transitioning to a new patient portal. To access your health portal, please select the state where your center is located

https://mycw120.ecwcloud.com/portal16553/jsp/100mp/login_otp.jsp

With the new Conviva Patient Portal, you can: · Access test results and visit notes · View and request appointments · Request medication refills and renewals

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