In today’s digital healthcare landscape, patient portals have become an essential tool for managing personal health information. The CHI Memorial Patient Portal offers patients a convenient and secure way to access their healthcare details, communicate with providers, and take an active role in their medical journey.
Official Links
What is the Patient Portal?
The CHI Memorial Patient Portal is a comprehensive digital platform designed to give patients instant access to their healthcare information. Powered by different systems including MyChart and NextGen, the portal provides a centralized hub for managing various aspects of personal health.
Key Features
What Patients Can Do
Patients can:
- View medical records
- Access test results
- Schedule appointments
- Request prescription refills
- Send messages to healthcare providers
- Check upcoming appointments
- Review medical history
Who Can Use It
The portal is available for patients of:
- CHI Memorial Hospital – Chattanooga
- CHI Memorial Hospital – Georgia
- CHI Memorial Hospital – Hixson
- CHI Memorial Medical Group
Accessing the Portal
Creating an Account
As of June 28, 2025, patients must:
- Create a new account on the CommonSpirit patient portal
- Receive an activation email
- Verify identity
- Create username and password
Note: Previous portal logins will not carry over to the new system.
App Download
- Available on Google Play and Apple App Store
- Search for “CommonSpirit – KY/TN/GA/TX” or “MyChart Powered by Epic”
- Free to download and use
Privacy and Security
CHI Memorial takes patient data protection seriously:
- Uses 128-bit SSL encryption
- Requires unique username and password
- Automatic logout after 15 minutes of inactivity
- Compliant with HIPAA privacy standards
Customer Support
For technical assistance:
- Phone: (844) 528-8383
- Available 24/7
- Helps with account activation, password resets, and portal access
Additional Portal Variations
NextGen for Heart Clinic
Specific to heart clinic patients, offering:
- Instant access to appointments
- Test result viewing
- Refill requests
Activation Process:
- Contact portal coordinator at (423) 697-2338
- Leave voicemail with name, birth date, email
- Receive invitation via email
Important Transition Notes
- Starting June 28, 2025, patients may receive activation texts/emails
- My OneCare users will need to transition
- Prescription refills and appointments will require new portal access
Unprovided Information
Some specific details were not available in the source documents, such as:
- Exact wait times for message responses
- Comprehensive list of all specialty access
- Detailed technical requirements for portal access
The CHI Memorial Patient Portal represents a significant step towards patient-centered, digital healthcare, offering convenience, transparency, and secure access to personal health information.
https://www.commonspirit.org/patient-resources/memorial-patient-portal
Access CHI Memorial’s MyChart, My OneCare and NextGen patient portal to track important health information and manage your health from the comfort of your home.
https://www.chihealth.com/patients-visitors/patient-portal
MyChart offers patients personalized and secure online access to portions of their medical records.
