The Chautauqua Center offers patients a powerful digital tool to manage their healthcare journey through its Patient Portal. This innovative platform provides secure, convenient access to personal health information, enabling patients to take a more active role in their medical care.
Official Links
- Website: https://www.tcchealth.org/portals/
- Patient Portal: https://22211-1.portal.athenahealth.com/
What Patients Can Do
The Patient Portal, powered by Athenahealth, offers a comprehensive suite of features designed to streamline healthcare management:
- Send confidential messages to healthcare providers
- Request prescription refills
- View lab and test results
- Access medical records
- Schedule and manage appointments
- Review billing statements
- Make online payments
Who Can Use the Portal
Eligibility for the Patient Portal includes:
- Active patients over 13 years old
- Patients with family access accounts can manage selected family members’ health information
Accessing the Portal
Login Process
- Visit the Patient Portal website
- Click “Login with Athenahealth”
- Enter your email address and password
- Complete two-factor identity verification
Required Access Items
- Valid email address
- Computer or mobile device with internet access
- Updated web browser (Firefox, Chrome recommended)
Privacy and Security
The Chautauqua Center prioritizes patient data protection through:
- Secure Socket Layer (SSL) encryption
- Firewall-protected electronic medical record system
- Two-step identity verification
- Strict access controls
Security Recommendations
- Regularly update your password
- Use a unique, strong password
- Sign out after each session
- Avoid accessing the portal on public computers
Billing and Payments
Patients can:
- View account balances
- Make online payments
- Manage saved payment methods
- View payment history and statements
App Management
The center offers a mobile prescription management app:
- 365rx app for easy prescription tracking
- Download via QR code
- Manage prescription notices, autofills, and refills
Support and Assistance
Contact Information
- Patient Support: (716) 484-4334
- Technical Support: Contact provider’s office during business hours
Important Considerations
Limitations
- Not all medical records may be accessible
- Urgent medical matters should not be handled through the portal
- Response times may vary
Compliance and Regulations
The Patient Portal adheres to:
- HIPAA privacy regulations
- Federal healthcare information protection standards
- Comprehensive patient data security protocols
Unprovided Information
Some specific details were not explicitly available in the source documents, including:
- Exact registration process steps
- Detailed app download instructions
- Comprehensive feature list
The Chautauqua Center’s Patient Portal represents a significant advancement in patient-centered healthcare technology, offering secure, convenient access to personal health information and streamlined communication with healthcare providers.
Disclaimer: Always consult directly with The Chautauqua Center for the most current and accurate portal information.
https://www.tcchealth.org/portals/
TCC Health offers medical, dental, and billing portals. The Athena portal allows messaging, prescription refills, viewing results, and online bill payment.
https://22211-1.portal.athenahealth.com/
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