The Castle Hills Family Practice Patient Portal represents a modern, secure digital platform designed to empower patients with convenient access to their healthcare information. This innovative online tool transforms how patients interact with their healthcare providers, offering streamlined communication and comprehensive health management capabilities.
Official Portal Links
- Patient Portal Login: https://10878-1.portal.athenahealth.com/
- Practice Website: WellMed Healthcare Provider Profile
What Patients Can Do
The Patient Portal provides multiple functionalities to enhance patient experience:
- Send secure messages to healthcare providers
- View upcoming appointments
- Request appointment scheduling
- Access medical records
- Review test results
- Manage prescription refill requests
- Update personal and insurance information
Who Can Use the Portal
Eligibility Criteria
- Active patients over 13 years old
- Patients with a valid email address
- Individuals with internet access
Family Access
Patients can create:
- Family access accounts
- Guarantor accounts for managing multiple family members’ health information
Accessing the Portal
Login Process
- Visit the Patient Portal website
- Click “Login with athenahealth”
- Enter email address and password
- Complete two-factor authentication if required
Privacy and Security
Key Security Features
- Encrypted data transmission
- Secure Socket Layer (SSL) encryption
- Firewall-protected electronic medical records
- Strict authentication processes
Patient Responsibilities
- Maintain confidential login credentials
- Use a private, secure internet connection
- Update contact information regularly
- Sign out after each session
Important Considerations
Communication Guidelines
- Not suitable for urgent medical matters
- Do not use for emergency communications
- Response times may vary
Technical Requirements
- Compatible web browser
- Adobe Acrobat for form viewing
- Valid email address
Billing and Payments
The portal offers convenient billing features:
- View account balances
- Make online payments
- Review payment history
- Manage saved payment methods
Contact Information
Practice Location
- Address: 6409 Bandera Rd, San Antonio, TX 78238
- Phone: 1-210-342-7300
- Fax: 1-210-342-7325
Supported Insurances
- Amerigroup
- HealthSpring
- Humana
- UnitedHealthcare
Unprovided Information
Some specific details were not available in the provided sources, such as:
- Exact portal app download instructions
- Comprehensive feature list
- Detailed technical support processes
The Castle Hills Family Practice Patient Portal offers a secure, user-friendly platform for patients to take an active role in managing their healthcare journey. By providing convenient digital access to personal health information, the portal represents a significant advancement in patient-provider communication.
Disclaimer: Always consult directly with Castle Hills Family Practice for the most current portal information and access procedures.
https://10878-1.portal.athenahealth.com/
Patients. Patient portal (Opens in new window) · Bill pay · Request an appointment · Find a doctor (Opens in new window) · Find a clinic (Opens in new window)
https://doctors.wellmedhealthcare.com/locations/details/6461
Visit your portal, make payments online, contact your provider via the free athenaPatient app, and get answers to frequently asked questions by patients.
