The Carteret Medical Group Patient Portal provides patients with a secure, convenient digital platform to manage their healthcare information and interactions. This online service empowers patients to take an active role in their healthcare journey, offering streamlined access to critical medical resources and communication channels.
Official Links
- Patient Portal: https://15484-5.portal.athenahealth.com/
- Carteret General Hospital: https://myhealth.carterethealth.org/
What is the Patient Portal?
The Patient Portal is an online service that provides patients secure access to their health information. Powered by athenahealth, this digital platform offers various features designed to enhance patient experience and healthcare management.
Who Can Use the Patient Portal?
- Active patients over 13 years old are eligible to register
- Family access accounts can be created to access selected family members’ health information
Key Features and Services
Comprehensive Healthcare Management
Patients can:
- Exchange messages with healthcare providers
- Review and pay billing statements
- Request appointments
- Review personal health information
- Complete and update medical forms
- Update profile and contact information
Messaging
- Communicate securely with healthcare providers
- Select message types based on specific healthcare needs
- Expect timely responses during business hours
Appointment Management
- View upcoming appointments
- Reschedule existing appointments
- Request new appointments
- Complete medical forms before visits
Billing and Payments
- View account balance
- Make online payments
- Manage saved payment methods
- View payment history and statements
Privacy and Security
Advanced Security Measures
- Encrypted, secure connection using SSL technology
- Server-side digital certificate authentication
- Medical information stored behind a firewall
- Strict access controls
Patient Responsibilities
- Maintain accurate email address
- Sign out after each session
- Use strong, unique passwords
- Avoid accessing portal on public computers
Account Access and Login
Registration Requirements
- Valid email address
- Computer with internet access
Login Process
- Visit Patient Portal website
- Click “Login with athenahealth”
- Enter email address and password
- Access healthcare information
Support and Assistance
Contact Information
- Technical support during business hours
- Phone: (252) 247-2013
- For urgent medical matters: Call office directly
- Medical emergencies: Dial 911
Additional Notes
Browser Compatibility
- Requires modern, updated web browser
- Recommended browsers: Firefox, Chrome
Important Disclaimers
- Test results availability depends on provider discretion
- Not all features may be available for all patients
Limitations and Considerations
- Some features require provider authorization
- Not all medical information may be accessible
- Urgent matters should not be handled through the portal
The Carteret Medical Group Patient Portal represents a modern, secure approach to healthcare management, offering patients unprecedented convenience and control over their medical information and interactions.
Disclaimer: Feature availability and specific functionalities may vary. Always consult directly with Carteret Medical Group for the most current information.
FAQ
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
What are visiting hours for Carteret County Hospital?Inpatient recommended visitor hours are from 8 AM – 8 PM to allow for patient rest. Visitors should check in and out through the main lobby and emergency entrance. Visitors should clean their hands before and after entering a patient room.
How do you start a patient portal?
- Identify your target audience. …
- Follow your patients’ priorities. …
- Keep patient portal requirements in mind. …
- Evaluate the efficiency of the portal. …
- Consider data security concerns. …
- Find your software development partner.
How do I log in to the MHS patient portal?
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1. Go to the Portal:Open your web browser and go to the official MHS GENESIS Patient Portal website: my.mhsgenesis.health.mil.
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2. Login:You will need either a DS Logon, a Common Access Card (CAC), or a Personal Identity Verification (PIV) card to log in.
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3. DS Logon:If you have a DS Logon, enter your username and password to access the portal.
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4. CAC or PIV:If you have a CAC or PIV card, follow the prompts to authenticate your identity and access the portal.
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5. Create a DS Logon:If you don’t have a DS Logon, you can create one on the site by selecting the “Create Account” option, according to the Kimbrough Ambulatory Care website.
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6. Remote Proofing:You will be prompted to verify your identity through a remote proofing process, which may involve answering questions or uploading documents.
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7. Upgrade to Premium Account:Once your DS Logon is created, upgrade it to a Premium Account to access your health information.
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8. Accessing through Hospital/Clinic Website:Alternatively, you can find the patient portal link on your military hospital or clinic’s website (e.g., Winn Army Community Hospital, Martin Army Community Hospital).
https://15484-5.portal.athenahealth.com/
Reminder: Password is minimum of 8 characters and 1 number. The portal is also available as a mobile app. Look for MHealth in the app store!
https://myhealth.carterethealth.org/
The patient portal powered by AthenaHealth gives current patients access to their healthcare information with CMG. Contact CMG Portal Support at 252-499-8606
