Carolina Neurosurgery & Spine Associates (CNSA) has developed a patient portal designed to enhance patient experience and streamline healthcare communication. This digital platform offers patients convenient, secure access to critical healthcare information and services, empowering individuals to take an active role in managing their medical care.
Official Links
- Patient Portal: https://www.cnsa.com/resources-category/for-patients/patient-portal
- Patient Portal App Information: https://www.cnsa.com/patientportal-app
What Patients Can Do
The CNSA Patient Portal provides multiple essential functions:
- Request medication refills online
- Inquire about appointments
- Receive appointment reminders via cell and email
- Engage in secure communication with care teams
- Complete forms online before appointments to reduce in-office wait times
Who Can Use the Portal
The portal is available for:
- Current patients with existing appointments
- Established patients of Carolina Neurosurgery & Spine Associates
How to Access the Portal
Enrollment Process
- Request a PIN through the official website
- Expect a welcome email within one business day
- Receive login instructions with your unique PIN
Mobile App Download and Registration
Download Instructions
- iPhone users: Download from App Store
- Android users: Download from Google Play Store
- Search for “InteliChart” in the respective app store
App Registration
-
If already registered for the patient portal:
- Download the app
- Log in using existing username and password
-
For new registrations:
- Obtain a one-time 10-digit PIN from healthcare provider
- Download InteliChart app
- Click “Create an Account”
- Enter PIN and date of birth
- Create username and password
App Features
The mobile app offers comprehensive functionality:
- Message sending and viewing
- Appointment management (view, request, reschedule)
- Medication management
- Account information updates
Messaging Capabilities
- Select message recipient from dropdown menus
- Compose and send messages easily
- View received messages similar to email interface
Privacy and Security
While specific security details are not extensively detailed in the provided sources, the portal emphasizes secure communication between patients and care teams.
Customer Support
Contact support via:
- Phone: (704) 376-1605
- Phone: (336) 272-4578
Unprovided Information
The following details were not explicitly specified in the source documents:
- Exact security protocols
- Comprehensive billing features
- Specific data encryption methods
The Carolina Neurosurgery & Spine Associates Patient Portal represents a modern approach to healthcare communication, offering patients convenient, secure access to their medical information and care management tools.
Quick Tips
- Always use a secure, private internet connection
- Keep login credentials confidential
- Update personal information regularly
- Contact support for any technical difficulties
Note: Users are encouraged to review the full terms of service and privacy policy on the official CNSA website for comprehensive details about the patient portal.
https://www.cnsa.com/resources-category/for-patients/patient-portal
Use our new portal today, it will help you with appointments, requesting your medical refills, and secure communication with our team.
https://www.cnsa.com/patientportal-app
Our web portal is a convenient way to view or schedule appointments and communicate with your care team. Now you can do all of those things, and more, from