Care New England Health System offers patients a powerful digital healthcare management solution through its advanced patient portal platforms, designed to provide secure, convenient access to personal medical information. By leveraging modern technology, patients can now take a more active role in managing their healthcare journey.
Official Links
- Patient Portal: https://www.carenewengland.org/personal-health-record
- MyChart Login: https://mychart.carene.org/MyChart/Authentication/Login
What is the Patient Portal?
Care New England utilizes two primary patient portal platforms:
- MyChart: For ambulatory clinic information
- CNme: For hospital and emergency department records
Key Portal Features
Patients can:
- View diagnoses, medications, immunizations, and allergies
- Access most lab results
- Request prescription renewals
- Schedule appointments online
- Communicate securely with healthcare teams
- Complete pre-visit questionnaires
- Electronically request medical record corrections
Accessibility and Usage
Who Can Use It?
The patient portal is available to:
- Care New England patients
- Individuals with a medical record at participating facilities
- Patients who can verify their identity during registration
Privacy and Security
Care New England ensures patient confidentiality through:
- Secure login processes
- Individual access controls
- Compliance with the 21st Century Cures Act
- Restricted portal access (only authorized individuals)
Sharing Options
- Share my Record: Control and monitor portal access
- Share Everywhere: Grant one-time, limited access
- Link Accounts: Connect MyChart accounts across healthcare organizations
Customer Support
Technical Support Contacts
- MyChart Support Line: (401) 921-9099
- CNme Support Line: (877) 621-8014
- General Care New England Contact: +1 (401) 227-3669
Registration Process
Patients can sign up:
- At a Care New England facility
- Online via the official patient portal webpage
- During hospital visits for CNme access
Important Considerations
Prompt Release of Information
- Test results are available immediately upon finalization
- Patients might receive notifications before provider review
- Option to adjust notification preferences exists
Limitations
- HIV test results are not automatically shared due to Rhode Island state law
- Some patients may prefer direct communication with providers about sensitive results
Unprovided Information
The following details were not explicitly mentioned in the source documents:
- Specific mobile app download instructions
- Detailed technical requirements for portal access
- Comprehensive step-by-step registration process
Care New England’s patient portal represents a significant advancement in patient-centered healthcare, offering unprecedented access and engagement with personal medical information.
Disclaimer: Always consult with healthcare providers for personalized medical advice and interpretation of medical records.
© 2025 Care New England Health System
https://www.carenewengland.org/personal-health-record
Access and manage your health records easily with Care New England’s secure MyChart and CNme. Talk to your care team and request refills online.
https://mychart.carene.org/MyChart/Authentication/Login
Log in with your password for Care New England. For technical questions, please contact the MyChart Support Line at (401) 921-9099. Click here if you are new
