The Bluegrass Orthopaedics (BGO) Patient Portal, known as My Web Chart, provides patients with a convenient digital platform to manage their orthopedic healthcare information and interactions. This secure online tool streamlines patient engagement and simplifies medical record management for individuals seeking orthopedic care in Central and Southeastern Kentucky.
Official Links
What Patients Can Do
The My Web Chart Patient Portal allows patients to:
- Access online bill payment
- View personal medical information
- Manage appointment-related tasks
Registration Process
To access the Patient Portal, patients must:
-
Email specific personal information to [email protected], including:
- Personal email address
- Date of birth
- Last four digits of social security number
-
Wait for verification and registration request email
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Complete the registration process through the emailed link
Access Requirements
Patients must bring the following to their first appointment:
- Medical records
- X-rays
- Referral paperwork
- Completed new patient information sheets
Portal Features
Insurance and Appointment Management
- Present current insurance card(s) at each visit
- Obtain required insurance referrals
- Cancel appointments with 24-hour advance notice
Medication Management
- Request prescription refills
- Provide necessary patient information for refill requests
Privacy and Security
Bluegrass Orthopaedics ensures patient confidentiality by:
- Complying with federal civil rights laws
- Not discriminating based on race, color, national origin, age, disability, or sex
- Following HIPAA policy guidelines
Customer Support
Contact Information:
- Phone: 888-422-3170
- Email: [email protected]
- Office Phone: 859-263-5140
Billing Information
Patients can:
- Pay bills online through My Web Chart
- Access online bill pay system
- Submit payment through the patient portal
Unprovided Information
Some details were not explicitly mentioned in the source documents, such as:
- Specific mobile app download instructions
- Detailed step-by-step portal navigation
- Comprehensive list of all portal features
The Bluegrass Orthopaedics Patient Portal offers a streamlined, secure method for patients to manage their orthopedic healthcare needs. By providing digital access to medical information, billing, and communication, the portal enhances patient experience and convenience.
Disclaimer: Information is current as of August 2025 and based on available Bluegrass Orthopaedics documentation.
https://www.bluegrassortho.com/faqs
Online bill pay is offered on our patient portal, My Web Chart. Registration is required to gain access to My Web Chart.
https://www.bluegrassortho.com/
Patient Forms · Payment Options · Web Chart · Pay My Bill · Refer a Patient · 859 263-5140 · Providers · Specialties · Elbow · Carpal Tunnel · Foot & Ankle.
