The MyBILH Chart patient portal represents a transformative digital healthcare solution for patients of Beth Israel Lahey Health (BILH), offering seamless, comprehensive medical record management and patient engagement across multiple healthcare facilities.
Official Links
What is MyBILH Chart?
MyBILH Chart is an enhanced electronic health record system launched by Beth Israel Lahey Health, designed to consolidate patient health information across multiple BILH organizations. The portal provides patients with a centralized platform to manage their healthcare needs.
Key Features
Patients using MyBILH Chart can:
- Message healthcare providers directly
- Review test results
- View provider notes and visit summaries
- Manage appointments
- Request prescription refills
- Complete pre-appointment check-ins
- Pay medical bills
Who Can Use MyBILH Chart?
Patients receiving care from Beth Israel Lahey Health organizations, including:
- Beth Israel Deaconess Medical Center
- Affiliated hospitals
- Primary and specialty care providers
How to Access the Portal
Registration Methods
-
Use activation code from:
- In-person office visits
- After-visit summaries
- Billing statements
-
Alternative registration available without activation code
Existing Account Holders
- My Lahey Chart users can log in using existing credentials
- No new registration required
Mobile App Availability
MyBILH Chart offers a mobile app for convenient access, available on:
- Apple App Store
- Google Play Store
Privacy and Security
The portal ensures:
- Secure access to personal health information
- HIPAA-compliant communication
- Protection of patient data
Customer Support
Patient Support Line: 877-270-0370
Important Transition Details
- Portal launched June 1, 2024
- Gradual implementation across BILH organizations
- Health records from 2019 forward initially available
Billing and Payments
- View and pay medical bills online
- Set up payment plans
- Receive electronic billing notifications
Limitations and Considerations
- Not all historical medical records immediately accessible
- Some information may require manual verification
- Recommended to discuss comprehensive record access with healthcare provider
Additional Notes
- PatientSite retired as of July 8, 2025
- Records from visits after January 1, 2019, available in MyBILH Chart
- Pre-2019 records require Medical Records team contact
Unprovided Information
Some specific technical details about portal functionality were not comprehensively detailed in source documents.
MyBILH Chart represents a significant advancement in patient-centered digital healthcare, offering unprecedented access and control over personal medical information.
https://www.bidmc.org/patient-and-visitor-information/patient-portal
Beth Israel Deaconess Medical Center patients have access to the patient portal, MyBILH Chart, to easily access health and medical records 24/7. Learn more.
https://bilh.org/patient-portal/mybilh-chart/mybilh-chart-transition
A new patient portal, that will allow patients to see their health records across all BILH hospitals and care organizations.
