The Albany Med Health System has revolutionized patient healthcare management with its new MyChart patient portal, providing a comprehensive digital platform that connects patients with their medical information and healthcare providers seamlessly.
Official Links
- Official MyChart Portal: https://www.albanymed.org/mychart/
- Albany Med Health System Facebook Page
What is MyChart?
MyChart is a secure, 24/7 online patient portal that empowers patients to take control of their healthcare journey. The system represents a unified electronic medical record that connects patient records across multiple system hospitals and clinic locations, ensuring comprehensive and accessible healthcare information.
Key Features
Patients can utilize MyChart to:
- Request prescription refills
- Schedule and manage appointments
- Read lab results
- Communicate directly with doctors
- Access family members’ medical records
- View and pay medical bills
- Complete pre-visit tasks
Who Can Use MyChart?
The patient portal is designed for:
- Patients of Albany Medical Center
- Patients from affiliated hospitals:
- Bernard & Millie Duker Children’s Hospital
- Columbia Memorial Health
- Glens Falls Hospital
- Saratoga Hospital
Account Creation and Access
Activation Process
- No activation code is required to sign up
- Users can create an account directly through the portal
- Patients with previous portal accounts from other system hospitals should create a new MyChart account
Account Linking
Patients with existing MyChart accounts from other healthcare organizations can link their accounts by:
- Logging into MyChart
- Accessing the MyChart Menu
- Searching for “Link My Accounts”
- Connecting to the Albany Med Health System portal
Billing and Payments
Patients can now pay bills directly through MyChart:
- Albany Medical Center bills: Available for bills issued on or after March 2, 2024
- Columbia Memorial Health, Glens Falls Hospital, and Saratoga Hospital bills: Available for bills issued on or after November 2, 2024
Privacy and Security
The MyChart portal emphasizes:
- Secure 24/7 access
- Comprehensive medical record protection
- Unified electronic medical record system
- Controlled information sharing
Customer Support
Patients can receive assistance through:
- MyChart helpline: 833-670-9095
- General hospital contact: 518-262-3125
Transition Information
For patients with previous portal accounts:
- Healow (Columbia Memorial Health): No longer accessible as of November 2, 2024
- My Health Record (Glens Falls Hospital): No longer accessible as of November 2, 2024
- Medent portal (Saratoga Hospital): No longer accessible as of November 2, 2024
Accessing Additional Resources
Patients can find more information about:
- Medical record requests
- Patient billing
- Financial aid options
The Albany Med Health System’s MyChart patient portal represents a significant advancement in patient-centered healthcare, offering a secure, comprehensive, and user-friendly platform for managing personal health information.
Quick Tip: Have your patient information ready when signing up, and don’t hesitate to contact the MyChart support line if you need assistance.
Disclaimer: Information current as of August 2025. Always consult directly with Albany Med Health System for the most up-to-date details.
FAQ
Are MyChart and patient portal the same thing?MyChart is EPIC’s patient portal.
Does Albany Med use MyChart?MyChart makes your connection to the Albany Med Health System even stronger. Our new secure online patient portal, MyChart, allows you to easily manage your own health care—anytime, anywhere.
What is the phone number for Albany Medical Center patient information?If you are looking for general Patient Information, please call 518-262-3791. At Albany Medical Center, your comfort and wellbeing is of the utmost importance.
What is going on with CDPHP and Albany Med?Dennis McKenna and CDPHP announced an agreement Thursday that allows those using CDPHP to continue to use Albany Med services. ALBANY — The Albany Med Health System and insurance company CDPHP have reached a new contract agreement after months of negotiation and dispute over underpayments for health services.
https://www.albanymed.org/mychart/
MyChart makes your connection to the Albany Med Health System even stronger. Our new secure online patient portal, MyChart, allows you to easily manage your own
The MyChart patient portal is now live for patients of Albany Medical Center and its offsite practices. Visit albanymed.org/mychart to learn more and register.
