East Tennessee Children’s Hospital provides two specialized Patient Portals designed to give parents and patients seamless, secure access to critical medical information. These digital platforms enable families to manage their children’s healthcare records efficiently and conveniently.
Official Links
- Children’s Hospital Patient Portal: Login Portal
- Physician Practices Patient Portal: Login Portal
What is the Patient Portal?
The Patient Portal is an online platform that allows parents and legal guardians to:
- View their child’s medical records
- Access health-related documents
- Manage medical information securely
- Get insights into treatment options
Who Can Use It
Children’s Hospital Patient Portal
Designed for patients who have been treated:
- As inpatients
- In the emergency room
- For outpatient testing
- In specific subspecialty offices including:
- Pediatric Cardiology
- Pediatric Endocrinology
- Pediatric Gastroenterology
- Pediatric Neurology
- Pediatric Pulmonology
- Pediatric Hematology/Oncology
- And more
Physician Practices Patient Portal
Covers patients from:
- Primary Care Practices (12 locations)
- Specialty Practices like Pediatric Genetics, Surgery, Urology
How to Access
For Patients Under 18
- Complete Portal Access Request Form
- Provide copy of driver’s license/identification
- Email to: [email protected]
- Or fax to: 865-541-8230
For Patients 18 and Older
- Create account directly
- Requires:
- Medical Record number
- Email address on file
- Patient date of birth
Mobile App Options
Two mobile apps are available:
-
“MHealth” for Children’s Hospital Portal
-
“Healow” for Physician Practices Portal
Special Features
Shared Document Access
- Parents/guardians can manage portal access
- Customize access levels for different users
Accessibility
- WCAG-compliant version available
- Supports users with accessibility challenges
Privacy and Security
- Requires identification verification
- Protects minor patients’ sensitive medical information
- Controlled access based on patient age and guardian status
Customer Support
Contact Methods:
- Phone: (865) 541-8000
- Online: Contact Form on Website
- Email: [email protected]
Unprovided Information
The sources do not specify:
- Exact login process details
- Specific security protocols
- Comprehensive list of all portal features
East Tennessee Children’s Hospital’s Patient Portals offer a comprehensive, secure digital platform for managing pediatric healthcare information, providing convenience and transparency for families.
https://patientportal.etch.com/
By logging in to the ETCH Patient Portal, you certify that you are the patient, legal parent, guardian, or representative of the patient(s) associated
https://www.etch.com/your-visit/patient-portals/
East Tennessee Children’s Hospital and its affiliated practices provide easy and private patient portal access to your child’s medical records online.
