Children’s National Hospital: Secure Patient Portal Access for Pediatric Care

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Children’s National Hospital provides a comprehensive patient portal designed to enhance communication, accessibility, and engagement between healthcare providers, patients, and their families. The MyChildrensPortal offers a secure, user-friendly platform that empowers families to manage their children’s healthcare information efficiently.

Official Links

What is MyChildrensPortal?

The patient portal is a 24/7 digital platform that provides secure access to:

  • Specialty care health information
  • Emergency care records
  • Inpatient medical details
  • Primary care documentation

Who Can Use the Portal?

  • Parents and guardians of pediatric patients
  • Patients over 18 years old (self-enrollment available)
  • Caregivers with authorized access

How to Access the Portal

Registration Process

  1. Request an invite from:

    • Scheduling staff
    • Front desk
    • Care team members
    • During appointment check-out
  2. Requirements for Account Creation:

    • Medical Record Number (MRN)
    • Email address
    • Prompt response to invitation

Mobile App Availability

The MyChildrensPortal is available as a mobile application:

  • Download from App Store
  • Download from Google Play
  • Provides same functionality as web portal

Key Features

Key Functionalities

  • Video visit connections
  • Test result access
  • Appointment management
  • Prescription renewal requests
  • Secure messaging with healthcare providers

Privacy and Security

Security Measures

  • Two-Step Verification required
  • Invitation-based registration
  • Expiring invite links
  • HIPAA compliance

Customer Support

Technical Assistance

  • Phone: 877-621-8014 (Option 2 for password help)
  • Email support available
  • Support hours vary

Important Disclaimers

Critical Warning: Do not use the portal for:

  • Immediate medical assistance
  • Life-threatening emergencies

For urgent needs:

  • Call physician’s office directly
  • Call 911 for emergencies

Additional Resources

Support Documentation

  • User guides available in English and Spanish
  • PDF guides for:
    • Portal enrollment
    • Linking multiple children
    • Navigation instructions

Contact Information

  • Hospital Address: 111 Michigan Avenue NW, Washington DC 20010
  • Main Phone: 202-476-5000
  • Appointments: 1-888-884-BEAR (2327)

Unprovided Information

Some specific details were not explicitly mentioned in the source documents, such as:

  • Exact processing times for requests
  • Comprehensive list of all portal features
  • Detailed security protocol specifics

Children’s National Hospital’s patient portal represents a modern approach to pediatric healthcare communication, offering families a convenient, secure method to manage their children’s medical information and interactions.

https://www.childrensnational.org/get-care/patient-portal

In our specialty and primary care patient portal, you can access your child’s medical records, request refills, contact your doctor and more.

https://mychart.childrenshospital.org/

Communicate with your doctor · Access your test results · Request prescription renewals · Manage your appointments.

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