Southwestern Vermont Medical Center: Secure Patient Portal for Fast Health Information Access

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Southwestern Vermont Medical Center (SVMC) offers patients a comprehensive digital health management solution through its interactive web portals. These secure online platforms provide patients and their families instant, convenient access to critical health information directly from their medical records.

Official Portal Links

  • Hospital Patient Portal
  • SVMC Practices and Affiliates Athena Patient Portal

What Is the SVMC Patient Portal?

The SVMC Patient Portal is a secure online platform designed to give patients seamless access to their personal health information. With two distinct portals, patients can view and manage different aspects of their healthcare records:

Hospital Patient Portal

Covers medical information from:

  • Inpatient stays
  • Emergency department visits
  • Laboratory tests
  • X-ray and imaging tests
  • Sleep testing
  • Other hospital-conducted tests

SVMC Practices and Affiliates Athena Patient Portal

Provides access to information from various medical practices, including:

  • Deerfield Valley Campus
  • Dentistry
  • Dermatology
  • ExpressCare
  • Internal Medicine
  • Pediatrics
  • And multiple other specialized departments

Key Features

Patients can use these portals to:

  • View lab results
  • Check current medications and allergies
  • Send secure messages to healthcare providers
  • Manage personal health information

Who Can Use the Portal?

The SVMC Patient Portal is available for:

  • Patients receiving hospital services
  • Patients visiting SVMC medical practices
  • Parents and healthcare proxies (with authorized consent)

How to Access the Portal

Hospital Patient Portal Enrollment

Two enrollment methods:

  1. During appointment registration

    • Add email address to medical record
    • Request portal instruction pamphlet
  2. Call 802-447-5687

    • Have email address added to medical record
    • Receive medical record number

SVMC Practices and Affiliates Portal Enrollment

  • Visit physician’s office
  • Obtain enrollment letter with PIN number
  • Call 802-440-6000 (Option 2) for additional information

Proxy Access

SVMC allows authorized individuals to access records for:

  • Minor children
  • Patients with healthcare proxies

Proxy access requires:

  • Completing specific proxy access forms
  • Submission to Health Information Services department

Privacy and Security

SVMC ensures:

  • Secure, encrypted access
  • Information directly from medical records
  • Up-to-date health information
  • Controlled access for authorized users

Customer Support

For portal assistance:

  • Phone: 802-440-6000
  • Email: [email protected]
  • Emergency: Dial 911 or visit nearest emergency room

Additional Resources

  • Portal FAQ available online
  • Portal Terms of Use document
  • Detailed enrollment instructions

Unprovided Information

Details not explicitly mentioned in source documents:

  • Mobile app availability
  • Specific billing or payment portal features
  • Exact portal login process steps

The SVMC Patient Portal represents a modern, patient-centered approach to healthcare information management, offering secure, convenient access to personal health records.

Note: Always consult directly with SVMC for the most current portal information and precise enrollment procedures.

https://svmc.org/patient-portals

Southwestern Vermont Medical Center’s (SVMC’s) interactive web portals give patients and their families easy, secure access to their health information.

https://patient.svhealthcare.org/

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