Virginia Mason Franciscan Health offers patients a powerful digital healthcare management tool through its patient portals, MyVirginiaMason and MyChart. These innovative platforms provide patients with 24/7 access to their health information, enabling more engaged and informed healthcare experiences.
Official Links
- Primary Patient Portal Information: https://www.vmfh.org/patient-and-visitor-information/patient-information/about-our-patient-portals
- MyVirginiaMason Details: https://www.vmfh.org/patient-and-visitor-information/patient-information/about-our-patient-portals/myvirginiamason
What is the Patient Portal?
MyVirginiaMason is a comprehensive digital health management platform that allows patients to:
- Access health records anytime
- Communicate with healthcare providers
- Manage personal health information
- Streamline healthcare interactions
Who Can Use the Portal?
The patient portal is available for:
- Patients of Virginia Mason Medical Center
- Patients at various Virginia Mason Franciscan Health Medical Pavilions
- Patients at specific hospital locations
Specific Locations
MyVirginiaMason Access
- Virginia Mason Medical Center in Seattle
- Medical Pavilions in:
- Bainbridge Island
- Bellevue
- Edmonds
- Federal Way
- Issaquah
- Kirkland
- Lynnwood
- University Village
- Kraken Community Iceplex at Northgate
MyChart Access
- St. Anne Hospital
- St. Anthony Hospital
- St. Clare Hospital
- St. Elizabeth Hospital
- St. Francis Hospital
- St. Joseph Medical Center
- St. Michael Medical Center
Key Features
Patients can utilize the portal to:
- Schedule select appointments
- View lab and radiology results
- Review visit summaries
- Manage prescriptions
- Request prescription refills
- Send secure messages to care teams
- Pay medical bills
- Access medical summaries
How to Access
Enrollment Options
- During a medical appointment
- Over the phone with a care team member
Required Identification
Acceptable forms of ID include:
- Driver’s license
- State-issued ID
- U.S. Military ID
- Virginia Mason Staff ID
- Passport
- Additional documents with valid picture ID
Mobile Access
Patients can access the portal through:
- Desktop computers
- Tablets
- Smartphones
- HealtheLife mobile application (iOS and Android)
Mobile App Download
- Search “HealtheLife” in App Store or Google Play
- Use same login credentials as web portal
Privacy and Security
- Free service for patients
- HIPAA compliant
- Secure messaging system
- Not for emergency communications
Important Security Notes
- Not intended for urgent medical needs
- Emergency situations require calling 911
- Confidential information should only be shared through secure portal messaging
Support and Contact
For assistance, contact:
- Phone: 800-276-8807
- Available for questions about portal access and functionality
Billing and Cost
- No fee to use the patient portal
- Portal visits may be billed to insurance
- Costs depend on individual insurance plans
Limitations
- Not available for patients aged 13-17
- Individual accounts cannot access family members’ records
- Parental access for children under 13 is possible
Virginia Mason Franciscan Health’s patient portals provide a secure, convenient way for patients to take an active role in managing their healthcare, offering unprecedented access to personal health information and streamlined communication with healthcare providers.
https://www.vmfh.org/patient-and-visitor-information/patient-information/about-our-patient-portals/myvirginiamason
MyVirginiaMason puts you in charge of your care. Access your electronic medical record and contact your care team at any time, view lab results and more.
https://www.vmfh.org/patient-and-visitor-information/patient-information/about-our-patient-portals
With our patient portals, you can take control of your health care journey with Virginia Mason Franciscan Health. Your portal, MyChart or MyVirginiaMason, will
