Patient portals have revolutionized how individuals interact with their healthcare providers, offering unprecedented convenience and transparency in medical information management. UNC Health provides two patient portal platforms – My Nash Chart and My UNC Chart – designed to streamline patient healthcare experiences.
Official Portal Links
What Patients Can Do
The UNC Health patient portals offer multiple critical features:
Key Portal Services
- View lab and radiology results
- Access medical records
- Request appointments online
- Review medication and allergy information
- Access immunization records
- Receive visit summaries
- Securely communicate with care teams
Who Can Use It
Patient portal access is available for:
- Individual patients
- Parents accessing children’s records (under 13)
- Caregivers of elderly patients
- Patients with appropriate documentation
Special Access Notes
- Patients over 13 require in-person registration
- Guardianship documentation needed for proxy access
Accessing the Portal
Registration Process
- Provide email address during patient registration
- Receive email invitation
- Click invitation link
- Create account credentials
- Securely log in via official website
Mobile Access
Mobile App Availability
- iOS version available
- Android version available
- Responsive web design supports mobile browsers
Privacy and Security
UNC Health prioritizes patient information protection:
- Secure login process
- 15-minute automatic logout
- Controlled access through personal credentials
- Compliance with federal and state privacy laws
Browser Compatibility
Supported browsers include:
- Internet Explorer 9-11
- Firefox
- Safari
- Google Chrome
Customer Support
Technical Support
- Phone: 1-877-621-8014
- Available 24/7
- Assistance with login issues
- Password reset services
Billing Information
Payment Options
- Bill payment not currently available in portal
- Customer Service: (252) 962-8030 or (252) 962-8050
- Support hours: Monday-Friday, 8 a.m. to 5:30 p.m.
Limitations and Considerations
Important Restrictions
- Not for emergency communications
- Some medical records may be excluded
- HIV and genetic test results not viewable
- Private physician records not included
Unprovided Information
Some details were not explicitly specified in the source documents, including:
- Exact registration requirements
- Comprehensive list of all excluded medical information
- Detailed privacy policy specifics
UNC Health’s patient portals represent a significant advancement in patient-centered healthcare technology, offering secure, convenient access to personal medical information.
Note: Always consult directly with UNC Health for the most current and personalized information about patient portal services.
https://www.myuncchart.org/MyChart/Authentication/Login
Manage your appointments. Schedule your next appointment, or view details of your past and upcoming appointments. Access your test results.
https://www.nashunchealthcare.org/patients-visitors/my-nash-chart/
My Nash Chart is a secure online program designed to give our patients convenient 24/7 access to their Personal Health Record.
