Boston Children’s Hospital: Secure Patient Portal Access for Families

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The MyChildren’s Patient Portal represents a comprehensive digital health platform designed to streamline patient and family healthcare management at Boston Children’s Hospital. This innovative digital tool empowers patients and guardians with direct, secure access to critical medical information and communication channels.

Official Links

What Is the MyChildren’s Patient Portal?

The MyChildren’s Patient Portal is a secure online platform that allows patients and their families to:

  • View health records
  • Review test results
  • Communicate with care teams
  • Manage appointments
  • Request prescription renewals
  • Access medical information conveniently

Who Can Use the Portal?

Eligible users include:

  • Patients 13 years and older
  • Parents
  • Legal guardians

Key Features

Health Information Management

  • View comprehensive health records
  • Review latest test results
  • Request school and camp forms

Care Team Communication

  • Send direct messages to healthcare providers
  • Share health records with care teams and family members
  • Renew prescriptions online

Appointment Management

  • Schedule, view, and cancel appointments
  • Complete electronic check-in
  • View upcoming and past visit details

Access and Login

Login Requirements

  • Enable JavaScript in your browser
  • Enable cookies
  • Two-Step Verification is now mandatory

Login Methods

  • Standard username and password
  • Passkey login option

Mobile Access

Patients can download the MyChart app for convenient mobile access to their healthcare information.

Privacy and Security

Boston Children’s Hospital emphasizes:

  • Secure information handling
  • Protected health data transmission
  • Controlled access for authorized users

Special Considerations for Dana-Farber Patients

Patients from Dana-Farber/Boston Children’s Cancer Center may need to access two patient portals to manage comprehensive health information.

Customer Support

Contact Information:

  • Phone: 617-919-4396
  • Support Hours:
    • Monday, Tuesday, Wednesday, Friday: 7 a.m. to 5:30 p.m.
    • Thursday: 7 a.m. to 6:30 p.m.
    • Saturday: 8 a.m. to 1 p.m.

Billing and Payments

The portal allows users to:

  • View copays
  • Pay medical bills
  • Update insurance information

Historical Record Access

  • Records before January 1, 2021, require a separate records request
  • Contact Health Information Management at 617-355-7546
  • Potential processing fees may apply

Unprovided Information

Some details not explicitly specified in the source documents include:

  • Exact registration process
  • Specific passkey login procedure
  • Detailed two-step verification process

The MyChildren’s Patient Portal offers Boston Children’s Hospital patients a modern, secure, and convenient way to manage healthcare information, enhancing patient engagement and communication.

Note: Information is current as of July 2024, sourced directly from Boston Children’s Hospital’s official documentation.

https://mychart.childrenshospital.org/

Communicate with your doctor · Access your test results · Request prescription renewals · Manage your appointments.

https://www.childrenshospital.org/patient-resources/about-boston-childrens/mychildrens-patient-portal

Sign up for a MyChildren’s Patient Portal to easily organize health records, review lab results, and prepare for an upcoming visit at Boston Children’s

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