The MyBILH Chart patient portal represents a groundbreaking digital healthcare solution designed to empower patients with comprehensive, convenient access to their medical information and healthcare services across the Beth Israel Lahey Health network.
Official Links:
- Login Page: https://mychart.bilh.org/MyChart-BILH/Authentication/Login
- Portal Information: https://bilh.org/patient-portal/mybilh-chart
What Patients Can Do with MyBILH Chart
Patients using the MyBILH Chart can:
- Communicate directly with their healthcare providers
- Access personal health records
- Review test results
- View visit summaries and medical notes
- Manage appointments
- Request prescription refills
- Send medical questions securely
Access and Authentication
Login Methods
- Traditional username and password
- Log in with passkey
- Two-factor authentication (required starting June 1, 2025)
Mobile Accessibility
Mobile App Availability:
- Download from Apple App Store
- Download from Google Play
- Enables on-the-go healthcare management
Key Features
Comprehensive Healthcare Integration
- Consolidates health records from all Beth Israel Lahey Health providers
- Provides a unified platform for managing care across multiple locations
Security and Privacy
- Enhanced security measures
- Two-factor authentication implemented
- Secure messaging with healthcare teams
Patient Support
Customer Support:
- Phone: 877-270-0370
- Support Hours: 7:30 am – 5:00 pm, Monday – Friday
- Online support request form available
Additional Information
Demographic Data Collection
Beth Israel Lahey Health prioritizes collecting patient demographic information to:
- Understand community health disparities
- Improve healthcare equity
- Provide more personalized medical services
Implementation Timeline
- June 1, 2024: Introduction of MyBILH Chart
- Next Two Years: Gradual integration of all BILH locations’ records
System Compatibility
Technical Requirements
- JavaScript must be enabled
- Cookies must be enabled in web browser
Accessibility
Language Options
- English
- Spanish language support available
Billing and Payments
The portal includes options for:
- Online bill payment
- Guest payment estimates
Limitations and Considerations
Ongoing Development
- Portal currently rolling out across BILH network
- Not all hospitals immediately integrated
MyBILH Chart represents a significant advancement in patient-centered digital healthcare, offering secure, comprehensive, and convenient access to medical information and services.
Pro Tip: Patients are encouraged to check portal availability for their specific BILH location during the gradual implementation process.
Contact Information
For detailed inquiries or technical support, patients can:
- Call: 877-270-0370
- Visit: https://bilh.org/patient-portal/mybilh-chart
© 2025 Beth Israel Lahey Health – All Rights Reserved
https://mychart.bilh.org/MyChart-BILH/Authentication/Login
Introducing MyBILH Chart, our new patient portal. Beginning June 1, 2024, Beth Israel Lahey Health is introducing a new patient portal called MyBILH Chart.
https://bilh.org/patient-portal/mybilh-chart
Introducing MyBILH Chart, our new patient portal. View your health records, schedule appointments and connect with your provider, all in one place.
