Covenant Health: Secure Patient Portal Access for East Tennessee Healthcare

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The MyCovenantHealth patient portal represents a comprehensive digital platform designed to streamline patient healthcare interactions, offering convenient and secure access to personal medical information and essential healthcare services across East Tennessee.

Official Links

What is the MyCovenantHealth Patient Portal?

The MyCovenantHealth patient portal is a secure online platform that enables patients to:

  • Access personal health information
  • Communicate with healthcare teams
  • Request or schedule appointments
  • Communicate via secure messaging
  • Manage healthcare interactions digitally

Who Can Use the Portal?

Patients of Covenant Health system in East Tennessee can utilize the MyCovenantHealth portal. The platform serves patients across multiple healthcare facilities and medical practices.

How to Access the Portal

Patients have four enrollment options:

  1. Self-enrollment online
  2. Submit an online portal request
  3. Request enrollment through physician’s office
  4. Call portal support at 865-374-5269

Downloading the App

The MyCovenantHealth mobile app is available on:

  • Apple App Store
  • Google Play Store

App Features

  • Convenient health information access
  • Secure communication
  • Appointment scheduling
  • Cross-app health data integration

Portal Services and Features

Key services include:

  • Appointment scheduling
  • Secure health information access
  • Healthcare team communication
  • Prescription refill requests
  • Medical record management

Privacy and Security

Covenant Health emphasizes:

  • Secure patient data protection
  • Compliance with federal civil rights laws
  • Non-discrimination policies
  • Confidential information handling

Customer Support

Portal Support Contacts:

  • General Assistance: 865-374-5269
  • Technical Support: 1-877-621-8014
  • Support Hours: Monday-Friday, 8 AM – 5 PM

Medical Records Access

Pre-July 2018 Records

  • Hospital records: Call 865-374-5269
  • Medical practice records: Contact specific physician’s office

Special Location Records

  • Claiborne Medical Center: 423-526-2331
  • Cumberland Medical Center: 931-459-7779

Billing and Payments

While specific billing details aren’t comprehensively outlined, the portal appears to support bill payment functionalities.

Unprovided Information

Some details not explicitly clarified in source documents include:

  • Exact login procedure
  • Comprehensive list of all portal features
  • Detailed security protocols

The MyCovenantHealth patient portal offers East Tennessee patients a modern, secure, and convenient healthcare management tool, enhancing patient-provider communication and healthcare accessibility.

Contact Information

  • Address: 244 Fort Sanders West Blvd, Knoxville, TN 37922
  • Phone: 865-374-1000

Note: Information current as of August 2025, based on Covenant Health documentation.

https://www.covenanthealth.com/patients-visitors/about-mycovenanthealth-login/

Use our secure patient portal to request an appointment, pay a bill, access your health information, and communicate with your care team.

https://www.covenanthealth.com/peninsula/mycovenanthealth/

MyCovenantHealth is an instant, secure way to access your electronic health records throughout the Covenant Health system.

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