City of Hope: Secure Patient Portal Access for Comprehensive Healthcare Management

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The City of Hope Patient Portal represents a powerful digital platform designed to empower patients with immediate, secure access to their comprehensive healthcare information. This innovative online service provides patients with a convenient and streamlined method to manage their medical records, communicate with healthcare providers, and take an active role in their personal health journey.

Official Links

What is My CityofHope Online Services?

The My CityofHope Online Services is a comprehensive digital platform that puts patients’ health information directly at their fingertips. Through this patient portal, individuals can:

  • View most test and lab results
  • Check current medications
  • Review allergies and medical conditions
  • Pay medical bills
  • Access health information securely from anywhere, anytime

Who Can Use the Portal

Patients of City of Hope can utilize this online service, with a specific focus on:

  • Existing patients
  • Individuals with a recent appointment
  • Those with a valid activation code

How to Access the Portal

First-Time Users

To access the portal for the first time, patients need:

  • A My CityofHope activation code
  • The activation code can be found in:
    • Enrollment letter
    • After Visit Summary received at appointment

Login Process

  1. Navigate to the login page
  2. Enter username
  3. Enter password
  4. Click sign-in

Portal Features

Key Functionalities

  • Secure health information access
  • Medical record review
  • Test result viewing
  • Medication tracking
  • Allergy management
  • Bill payment options

Privacy and Security

Technical Safeguards

  • JavaScript required for site access
  • Cookies must be enabled
  • Secure authentication process

Customer Support

For technical assistance, patients can:

  • Call My CityofHope Technical Support
  • Phone Number: (844) 777-4673
  • Available: 24/7 technical help

Additional Resources

Support Options

  • Quick Help Videos
  • Frequently Asked Questions
  • Guest Bill Payment Option
  • Spanish Language Support

Important Notice

Planned Maintenance

  • Date: August 10, 2025
  • Time: 12:00 AM – 3:00 AM
  • Potential service interruption during this window

Unprovided Information

Some details were not explicitly available in the source documents, including:

  • Specific mobile app download instructions
  • Detailed security protocols
  • Comprehensive feature list

Disclaimer

MyChart® is licensed from Epic Systems Corporation
© 1999 – 2025 City of Hope

Note: Always consult directly with City of Hope for the most current and accurate portal information.

https://www.mycityofhope.org/Mychart/Authentication/Login

City of Hope. If you don’t have an activation code, look for the option “No Activation Code? Sign Up Online” during your sign-up process. Would You Like to

https://www.cityofhope.org/patients/mycityofhope

Schedule a virtual appointment today to video chat with your doctor. It’s easy to use so you can get the care you need wherever it’s convenient for you.

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