The OrthoNC Patient Portal represents a comprehensive digital platform designed to streamline patient healthcare management and communication. This secure online system empowers patients to take an active role in their medical journey, offering convenient access to critical health information and essential services.
Official Links
- Patient Portal Login: https://12529.portal.athenahealth.com/
- OrthoNC Patient Page: https://orthonc.com/for-patients
What Patients Can Do
The Patient Portal provides multiple functionalities to enhance patient experience:
- View medical records
- Request prescription refills
- Schedule and manage appointments
- Send secure messages to healthcare providers
- Review billing statements
- Access test results
- Update personal information
Who Can Use the Portal
Eligibility
- Active patients over 13 years old
- Family members with authorized access
- Guardians of minor patients
Access and Login
Requirements
- Valid email address
- Internet-connected device
- Web browser with 128-bit encryption
Login Process
- Visit patient portal website
- Click “Login with Athenahealth”
- Enter email and password
- Access personal health dashboard
Privacy and Security
Key Security Features
- Encrypted connection using Secure Socket Layer (SSL)
- Firewall-protected medical information
- Two-factor authentication
- Secure password management
Patient Responsibilities
- Maintain confidential login credentials
- Use secure, private internet connection
- Update contact information regularly
Customer Support
Contact Information
- Phone: 919-562-9410
- Fax: 919-562-9425
- Online Chat Available
- Contact Hours: 7am – 8pm
Billing and Payments
Portal Payment Features
- View account balance
- Make online payments
- Review payment history
- Manage saved payment methods
App Availability
While an app download was mentioned, specific download instructions were not provided in the source documents.
Important Considerations
Limitations
- Not all medical records may be accessible
- Urgent medical concerns should not be communicated via portal
- Response times for messages may vary
Additional Notes
Patients should:
- Use the portal as a supplementary communication tool
- Contact office directly for urgent matters
- Call 911 for medical emergencies
Unprovided Information
Some details were not explicitly covered in source documents, including:
- Specific app download instructions
- Detailed registration process
- Comprehensive feature list
The OrthoNC Patient Portal offers a secure, convenient platform for patients to manage their healthcare efficiently. By providing digital access to medical information and communication channels, it represents a modern approach to patient care and engagement.
Disclaimer: Always consult directly with OrthoNC for the most current and accurate portal information.
https://12529.portal.athenahealth.com/
Make An Appointment · Call Us · Download The App · Patient Portal. New or returning patient? I’m a new patient · I’m a returning patient.
https://orthonc.com/for-patients
What you can do with your Patient Portal account: View upcoming appointments; Renew medications; Ask us a questions about your upcoming surgery; Ask us billing
