The Nexus Group, a premier outpatient mental health facility in Pittsburgh, offers patients a HIPAA-compliant Patient Portal designed to streamline healthcare interactions and enhance patient experience. This digital platform transforms traditional healthcare communication, providing convenient and secure access to essential medical services.
Official Links
- Main Website: https://www.thenexusgrouppc.com/
- Patient Portal: https://www.thenexusgrouppc.com/portal
What is the Nexus Group Patient Portal?
The Patient Portal is a comprehensive digital platform that eliminates many traditional phone-based interactions. Patients can now accomplish multiple tasks with just a few clicks, making healthcare management more efficient and user-friendly.
Who Can Use the Portal?
The Patient Portal is exclusively available to current patients of The Nexus Group. As a specialized psychiatric clinic offering services like medication management, psychotherapy, and TMS therapy, the portal is tailored to meet the specific needs of their mental health patients.
Key Features and Services
While specific detailed features are not explicitly outlined in the provided documentation, the portal is described as:
- HIPAA compliant
- Designed to reduce phone-based communications
- Accessible for current patients
Access and Login
The portal provides a direct link for patients to access their account. However, specific login procedures are not detailed in the available documentation.
Privacy and Security
The portal is explicitly mentioned as HIPAA compliant, ensuring patient data protection and confidentiality. This aligns with The Nexus Group’s commitment to maintaining high standards of patient privacy.
Customer Support
For patients experiencing issues with the portal or needing additional assistance, The Nexus Group provides multiple contact options:
- Phone: 412-214-0042
- Crisis Support Lines:
- Allegheny County RESOLVE Crisis Network: 888.796.8226
- Washington County Crisis Line: 877.225.3567
Important Note: In emergency situations, patients are advised to:
- Call 911
- Go to the nearest emergency room
- Contact a crisis center immediately
Billing and Payments
No specific information about billing or payment features within the Patient Portal was provided in the source documents.
Insurance and Coverage
The Nexus Group accepts several insurance providers, including:
- Aetna
- Blue Cross Blue Shield/Highmark
- Cigna
- UPMC
- United Healthcare/United Behavioral Health/Optum
They do not currently participate in Medicare or Medicaid programs.
Locations
Patients can access services from two locations:
- Squirrel Hill Office: 5725 Forward Ave, Suite 401, Pittsburgh, PA 15217
- Robinson Office: 100 Hightower Blvd, Suite 200, Pittsburgh, PA 15205
Unprovided Information
Details not available in the source documents include:
- Specific step-by-step login instructions
- Comprehensive list of portal features
- Mobile app download information
- Detailed billing portal functionality
The Nexus Group’s Patient Portal represents a modern approach to mental healthcare communication, offering patients a secure, convenient digital platform to manage their healthcare interactions.
Disclaimer: Patients are encouraged to contact The Nexus Group directly for the most current and detailed information about their Patient Portal.
https://www.thenexusgrouppc.com/portal
You’re on your way to our HIPAA compliant Patient Portal, where many of the functions that required a phone call previously, can be accomplished with just a
https://www.thenexusgrouppc.com/
BECOME A NEW PATIENTCAREERSPATIENT PORTAL- CURRENT PATIENTS PLEASE USE THIS! In the event of an emergency or crisis situation, do not call the office. Please
