Cooper Green Mercy Health Services has revolutionized patient-provider communication with its innovative online patient portal, designed to break down barriers to healthcare access and enhance patient engagement. This secure digital platform empowers patients to take control of their healthcare journey with unprecedented ease and convenience.
Official Sources
- Official Website: https://coopergreen.org/
- UAB News Article: https://www.uab.edu/news/health-medicine/cooper-green-adds-patient-portal-for-easy-communication-with-providers
What Patients Can Do with the Portal
The Cooper Green patient portal offers multiple key functionalities:
- Send private, secure messages to healthcare teams
- Receive responses within two business days
- Renew prescriptions
- View upcoming appointments
- Access lab results
- Review personal health record information
Who Can Use the Portal
The patient portal is available to all patients of Cooper Green Mercy Health Services, providing a universal tool for healthcare communication.
Communication and Access
How to Access
Patients can sign up by sending an email to the designated patient portal registration email address (specific email address not publicly disclosed in sources).
Contact Information
For portal-related inquiries or support, patients can contact:
- General Information: (205) 930-3200
- Patient Hotline: (205) 930-3636 (Calls returned within 2 business days)
Key Benefits
Enhanced Communication
Vicki Hale, Manager of Quality and Patient Safety, emphasizes the portal’s significance: “An online patient portal provides an important, timely and safe link between a patient and their care team.”
Convenience Features
- Eliminate waiting for appointments
- Avoid being placed on hold
- Manage healthcare efficiently
- Instant prescription renewal requests
- Secure messaging
Privacy and Security
While specific technical security details are not provided, the portal is described as a “secure” communication platform, ensuring patient confidentiality and protected health information management.
Location and Accessibility
Cooper Green Mercy Health Services is located at:
- 1509 6th Avenue South
- Birmingham, Alabama 35233
Operating Hours for Healthcare Services
- Primary Care Clinics: Monday-Friday, 8:00 AM – 4:00 PM
- Urgent Care: Monday-Friday, 9:00 AM – 6:00 PM
- Pharmacy: Monday-Friday, 8:00 AM – 4:00 PM
Enrollment and Appointments
Patients can schedule appointments by calling the Appointment Center at (205) 930-3350.
Organizational Mission
Cooper Green’s mission is to serve all Jefferson County residents by providing:
- Respectful healthcare
- Comprehensive patient-centered care
- Support regardless of ability to pay
Additional Notes
Unprovided Information
- Specific mobile app download instructions
- Detailed security protocol specifics
- Exact portal registration process
The Cooper Green patient portal represents a significant advancement in healthcare communication, offering patients a streamlined, secure method to interact with their healthcare providers and manage their medical information efficiently.
Disclaimer
Information current as of August 2025, based on available sources from Cooper Green Mercy Health Services and UAB News.
FAQ
How do you start a patient portal?
- Identify your target audience. …
- Follow your patients’ priorities. …
- Keep patient portal requirements in mind. …
- Evaluate the efficiency of the portal. …
- Consider data security concerns. …
- Find your software development partner.
Does the UAB hospital have a patient portal?myUABMedicine is a network of online patient portals that offer personalized and secure access to portions of your electronic medical record. This allows you to manage your health and stay connected with your UAB health care providers.
How much does a patient portal cost?
| Project type and complexity | Approximate cost |
|---|---|
| A big, complex patient portal | ~$200k-$300k |
| A native app for a single platform (e.g., iOS) | ~$120-$150k |
| Native apps for iOS and Android | ~$160k-$220k |
What are the two types of patient portals?What Types of Patient Portals Are There? Patient portals can be classified into two main categories: standalone and integrated systems. Whether a standalone, or integrated system, both types of patient portals are simply web-based tools for patients to access their health information.
https://coopergreen.org/
Cooper Green is a full-service ambulatory care facility with primary, specialty and urgent care, therapy, labs, imaging, and pharmacy.
https://www.uab.edu/news/health-medicine/cooper-green-adds-patient-portal-for-easy-communication-with-providers
The portal allows patients to send a private, secure message to their health care team and get a response within two business days.
