Deaconess Health System: Secure Patient Portal Access for Tri-State Healthcare

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Deaconess Health System’s MyChart patient portal offers patients a comprehensive digital healthcare management tool, providing secure and convenient access to personal medical information across the southern Indiana, southern Illinois, and northwestern Kentucky tri-state area.

Official Links

What Patients Can Do with MyChart

The MyChart platform empowers patients with multiple healthcare management capabilities:

Key Features

  • View test results quickly
  • Request prescription refills
  • Schedule and manage appointments
  • Communicate with healthcare providers
  • Pay medical bills online
  • Access medical records
  • Receive appointment reminders

Who Can Use MyChart

Eligibility

  • All Deaconess patients
  • Adults with individual accounts
  • Parents/guardians with proxy access for children

Special Access Options

  • Proxy access for family members
  • Separate accounts for each adult patient
  • Limited access for teenagers over 14

Accessing the Portal

Registration Process

  1. Obtain an activation code from:
    • Deaconess provider’s office
    • Call Center (812-450-5000)
    • Online identity verification
  2. Activation codes expire after 14 days
  3. Create unique username and password

Mobile App Availability

Deaconess offers MyChart for:

  • Desktop/laptop computers
  • iPads and tablets
  • Smartphones

Privacy and Security

Security Measures

  • Secure activation codes
  • Personal username/password
  • 15-minute automatic logout
  • No email sharing of personal information
  • Full compliance with federal/state privacy laws

Data Protection

  • Managed by Epic Systems
  • No selling or leasing of personal information
  • Encrypted communication channels

Customer Support

Help Desk Information

  • Technical Support: 812-450-3742 (Option 1)
  • Support Hours: Monday-Friday, 9am-5pm
  • Live chat feature available

Additional Services

E-Visits

  • Online medical consultations
  • Convenient, message-based care
  • Access to personal medical provider

MyChart Bedside

  • Hospital stay tracking
  • Medication management
  • Test result monitoring
  • Meal ordering

Billing and Payments

Online Bill Management

  • Access current invoices
  • Pay bills anytime
  • Convenient digital payment options

Limitations and Considerations

Important Notes

  • Not for emergency medical situations
  • Urgent needs require direct provider contact
  • Some test results might be physician-reviewed before posting

Cost

Pricing

  • Free service for all Deaconess patients

Unprovided Information

Some specific details were not available in the source documents, such as:

  • Exact app download links
  • Comprehensive list of supported devices
  • Detailed E-Visit conditions

Deaconess Health System’s MyChart patient portal represents a modern, secure approach to personal healthcare management, offering patients unprecedented convenience and access to their medical information.

Disclaimer: Information accurate as of August 2025, based on Deaconess Health System documentation.

https://www.deaconess.com/mychart

MyChart is a secure, personalized, online portal for patients to access parts of their medical record.

https://www.viewmychart.com/mychart/Authentication/Login

Communicate with your doctor. Get answers to your medical questions from the comfort of your own home. Access your test results.

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