Carolina Behavioral Care’s Patient Portal represents a cutting-edge digital platform designed to streamline patient interactions and enhance healthcare management for individuals seeking psychiatric services. This innovative tool provides patients with convenient, secure access to critical healthcare information and services.
Official Links
- Patient Portal: https://carolinabehavioralcare.com/patient-portal/
- Patient Center: https://carolinabehavioralcare.com/patient-center/
What Patients Can Do with the Patient Portal
The Patient Portal offers multiple essential functions for patients:
- Check upcoming appointments
- Request medication refills
- Send direct messages to providers
- Pay medical bills
- Complete online forms
- Access medical information anytime
Who Can Use the Patient Portal
The portal is available for:
- Existing clients
- Patients across multiple Carolina Behavioral Care locations (Greensboro, Charlotte, Fayetteville, Asheville, Pinehurst, Hillsborough, Durham)
- Patients receiving various psychiatric services
Access and Login
Login Requirements
- Verified patient account
- Email address on file
- Direct access through website login portal
Important Login Notes
- Response time for portal requests: Up to 72 hours
- Patients must have an email address registered
- Multiple device compatibility (smartphones, tablets, computers)
Privacy and Security
Carolina Behavioral Care emphasizes patient data protection:
- Email used for identity verification
- Email addresses are not sold or shared
- Secure medical record software
- Password reset capabilities
Technical Support
For assistance, patients can:
- Call toll-free: 844-534-7208
- Contact specific location offices
- Seek help with portal access
- Report technical difficulties
Telehealth Integration
The portal now includes a Zoom-based Athena Telehealth experience with:
- Easy navigation
- Enhanced features
- Video consultation capabilities
- Post-visit feedback surveys
Patient Experience Features
Telehealth Visit Process
- Patient or caregiver fills initial information
- Join video consultation
- Adjust audio/video settings
- Complete post-visit survey
Billing and Payments
Patients can:
- View billing information
- Pay bills directly through the portal
- Check insurance compatibility
- Understand co-pay requirements
Unprovided Information
Some details were not explicitly stated in the source documents:
- Exact portal registration process
- Specific security protocols
- Comprehensive list of all available features
Final Recommendations
Patients interested in using the Carolina Behavioral Care Patient Portal should:
- Ensure an email address is on file
- Call 844-534-7208 for initial setup
- Have device ready for multi-platform access
- Prepare to verify identity during registration
Contact Information
Carolina Behavioral Care
Toll-Free: 844-534-7208
Part of Optum Behavioral Care of North Carolina, P.C.
Note: Always consult directly with healthcare providers for the most current information about their patient portal services.
https://carolinabehavioralcare.com/patient-portal/
Why use the Patient Portal? · Check your upcoming appointments. · Request medication refills. · Ask your provider a question. · Pay a bill. · Fill forms online.
https://carolinabehavioralcare.com/patient-center/
Patient Center. Make an Appointment · Patient Portal · Payment Info · Resources · Blog. Greensboro office. 7029 Albert Pick Rd, Suite 200 Greensboro NC 27409.
