CrescentCare, a comprehensive healthcare provider in New Orleans, offers patients a convenient and secure Patient Portal designed to streamline healthcare management and improve patient experience. This digital platform empowers patients to take an active role in their healthcare journey, providing quick and easy access to essential medical information.
Official Links
- Main Website: https://www.crescentcare.org/
- Patient Hub: https://www.crescentcare.org/patient-hub-2/
What Patients Can Do with the Patient Portal
The CrescentCare Patient Portal, powered by eClinicalWorks, offers multiple key functionalities:
- View medical appointments
- Access test results
- Pay medical bills
- Review medical records
- Manage personal healthcare information
How to Access the Portal
Patients can access the portal through these steps:
- Call 504-821-2601 to complete new client enrollment
- Click the “LOGIN” button on the Patient Hub page
- Use your provided credentials to log into eClinicalWorks
App Integration: Every Dose Every Day (E2D2)
CrescentCare recommends the free E2D2 app, developed by the Centers for Disease Control and Prevention (CDC), specifically for patients living with HIV. The app provides:
- Medication reminders
- Appointment tracking
- Laboratory result management
- Prescription refill tracking
App Features
- Free to download
- Secure and confidential
- Information stored only on your phone
Privacy and Security
CrescentCare emphasizes patient confidentiality:
- HIPAA compliant
- Secure online platform
- No identifying information required for satisfaction surveys
Customer Support
Contact Information:
- Phone: 504-821-2601
- Email: [email protected]
Clinic Locations
- 1631 Elysian Fields Ave., New Orleans, LA 70117
- 2515 Canal St., New Orleans, LA 70119
Billing and Payments
Patients can:
- Pay statements online
- Require Statement Code, Date of Birth, and Phone number
- Use “PAY NOW” option on the Patient Hub
Prescription Refills
CrescentCare recommends:
- Call partner pharmacies directly for faster prescription refills
- A list of partner pharmacies is available on their website
Satisfaction Survey
Patients are encouraged to:
- Complete an anonymous satisfaction survey
- Provide feedback to help improve services
- Avoid including personal identifying information
Additional Services
Beyond the Patient Portal, CrescentCare offers comprehensive healthcare services including:
- Primary medical care
- Women’s health services
- LGBTQ health and wellness
- Sexual health services
- HIV support services
Unprovided Information
Some specific details about portal functionality were not explicitly stated in the source documents, such as:
- Exact login process
- Specific security protocols
- Detailed app download instructions
The CrescentCare Patient Portal represents a modern, patient-centered approach to healthcare management, offering convenience, accessibility, and comprehensive health information management.
Note: Information current as of August 2025, based on CrescentCare’s published materials
https://www.crescentcare.org/patient-hub-2/
Click below to access eClinicalWorks, your medical patient portal, where you can view appointments and test results, pay your bill, access records, and more.
https://www.crescentcare.org/
Strengthening our entire community through whole-person healthcare and education. · Call 504-821-2601 for an appointment · Log in to the medical portal · Take our
