The WindberCare Patient Portal is a comprehensive digital platform designed to revolutionize how patients interact with their healthcare information at Chan Soon-Shiong Medical Center at Windber. This innovative online tool provides patients with convenient, secure access to their personal health records and medical services.
Official Links
- Patient Portal: https://www.windbercare.org/patients-visitors/patient-portal/
- Patient Portal FAQs: https://www.windbercare.org/patients-visitors/patient-portal/patient-portal-faqs/
What Patients Can Do with the Portal
The WindberCare Patient Portal offers a wide range of features to empower patients:
- View lab results
- Access radiology reports
- Check visit history
- Review discharge instructions
- Manage health summary
- Track allergies and conditions
- Monitor immunizations
- Review medications and instructions
- Request appointments
- View upcoming visits
- Pay bills online
- Check outstanding balances
Who Can Use the Portal
All patients 18 years and older are eligible to use the WindberCare Patient Portal. Patients must:
- Provide a valid email address during registration
- Complete registration with a registration clerk at CSSMCW
How to Access the Portal
Patients can access the portal through two primary methods:
- Website: Visit www.windbercare.org and log in
- Mobile App: Download the MHealth App from Apple or Google Play stores
App Download Instructions
To download the mobile app:
- Go to Apple App Store or Google Play Store
- Search for “MHealth App”
- Download and install
- Log in using portal credentials
Privacy and Security
The WindberCare Patient Portal ensures robust security:
- Encrypted passwords
- Secure URL protection
- Timeout feature for inactive sessions
- Access limited to patients and authorized family members
Security Highlights
- Information comes directly from Electronic Health Records
- Family members can access with patient consent
- Authorized access only
- Comprehensive protection mechanisms
Customer Support
For technical issues or questions:
- Use the Patient Portal Contact Form on the website
- Contact: [email protected]
- Phone: 814-467-3000
Billing and Payments
The portal allows patients to:
- View outstanding balances
- Pay bills online
- Manage financial information securely
Additional Information
Historical Records
- Records prior to August 1, 2022, can be requested through the Health Information Management department
Accessibility
- Portal available 24/7
- Accessible from mobile devices
- Convenient access without phone wait times
Unprovided Information
Some details not explicitly specified in the source documents include:
- Specific pricing for portal services
- Detailed registration process steps
- Exact turnaround time for support requests
The WindberCare Patient Portal represents a significant advancement in patient healthcare management, offering a secure, convenient, and comprehensive platform for accessing personal health information.
Location:
600 Somerset Avenue
Windber, PA 15963
Disclaimer: Information accurate as of the last website update. Always confirm current details directly with WindberCare.
https://www.windbercare.org/patients-visitors/patient-portal/
Easily access your personal health records anywhere, any time with the hospital’s convenient and secure online patient portal.
https://www.windbercare.org/patients-visitors/patient-portal/patient-portal-faqs/
To log into the portal, either find Chan Soon-Shiong Medical Center at Windber within the MHealth App or visit the WindberCare Patient Portal link.
