Piedmont Healthcare’s patient portal represents a powerful digital platform designed to empower patients with comprehensive, convenient healthcare management tools. By providing secure online access to medical information and services, the portal transforms how patients interact with their healthcare providers.
Official Links
- MyChart Portal: https://mychart.piedmont.org
- My PHC Online Services: https://piedmonthealthcare.com/myphc/
What is the Patient Portal?
The Piedmont Healthcare patient portal, known as MyChart, offers patients a secure, user-friendly digital interface to manage their healthcare needs. Through this platform, patients can:
- View test results
- Request prescription refills
- Schedule appointments
- Communicate with care teams
- Access health information resources
Who Can Use It
The patient portal is available to:
- Piedmont Healthcare patients
- Parents/guardians managing dependent care
- Authorized caregivers with proxy access
How to Access and Log In
Online Access
- Visit https://mychart.piedmont.org
- Click “Log In”
- Enter unique MyChart credentials
Mobile App Access
- Download MyChart from Apple App Store or Google Play Store
- Select Piedmont Healthcare as provider
- Log in using username/password
- Optional: Set up facial recognition
Key Features and Services
Comprehensive Healthcare Management
- View health summaries
- Check test results
- Request medical appointments
- Communicate securely with medical teams
Convenient Communication
- Electronic messaging with care providers
- Expected response time: Within 2 business days
- Urgent issues should still use phone/emergency services
Proxy Access
Patients can grant access to:
- Parents for child records
- Guardians for dependent care
- Caregivers with proper authorization
Requires completing specific proxy consent forms available on the website.
Privacy and Security
Piedmont Healthcare ensures robust protection through:
- Secure 128-bit SSL encryption
- Two-factor authentication
- Personal ID and password controls
- Compliance with federal/state privacy laws
Customer Support
Help Desk: 855-788-6277
- Password resets
- Account activation assistance
- General MyChart inquiries
Billing and Payments
Patients can:
- Make online payments
- Access secure payment portal
- Manage billing information
Limitations and Considerations
Test Result Availability
- Immediate release upon finalization
- Some sensitive tests may not be electronically shared
Communication Guidelines
- Messages become part of legal medical record
- Not for emergency communications
Additional Resources
- Downloadable proxy consent forms
- Mobile app availability
- Ongoing patient education materials
Piedmont Healthcare’s patient portal represents a modern, patient-centered approach to healthcare management. By providing secure, convenient digital access, patients can take more active roles in their health journeys.
Quick Start Tips
- Obtain activation code during office visit
- Download mobile app
- Set up two-factor authentication
- Explore portal features gradually
Contact Information
- Corporate Office: 650 Signal Hill Drive Extension, Statesville, NC 28625
- Main Line: 704-873-4277
Disclaimer: Always consult healthcare professionals for specific medical advice or urgent health concerns.
https://piedmonthealthcare.com/myphc/
Online patient services include the MyPHC patient portal, paying a bill online, and our newest service telehealth! Try out an online doctor visit from home.
https://www.piedmont.org/patient-tools/mychart
With MyChart you can conveniently access your current health issues, medications, allergies immunizations, preventative care reminders, health topics,
