The Patient Gateway is a comprehensive online portal designed to streamline healthcare communication and management for patients of Brigham and Women’s Harbor Medical Associates. This secure digital platform empowers patients to take an active role in their healthcare journey, providing convenient access to critical medical information and services.
Official Links
- Patient Gateway Portal: https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
- Harbor Medical Patient Gateway Information: https://www.brighamandwomens.org/harbor-medical-associates/harbor-medical-patient-gateway-portal
What Patients Can Do
The Patient Gateway offers a robust set of features designed to enhance patient experience:
- Communication: Direct messaging with healthcare providers
- Appointment Management: Schedule and view appointments
- Prescription Services: Request prescription renewals
- Medical Records: Access test results and health record information
- Personal Information: Update demographic data like mailing address
- Insurance Referrals: Request and manage referrals
Who Can Use the Portal
Currently, the Patient Gateway serves patients of:
- Brigham and Women’s Hospital (BWH)
- Dana Farber Cancer Institute (DFCI)
- Massachusetts General Hospital (MGH)
Patients should confirm their specific healthcare provider’s participation before enrollment.
Accessing the Patient Portal
Enrollment Process
-
Provide basic personal information:
- Name
- Gender
- Birth date
- Telephone number
- Email address
- Home address
- Healthcare provider details
-
Identity Verification Options:
- Online verification using RSA security tool
- Request an Access Key (mailed within 7 business days)
Privacy and Security
The Patient Gateway emphasizes robust security measures:
- Secure online platform
- Identity verification protocols
- Compliance with healthcare privacy standards
Customer Support
For technical support or enrollment assistance:
- Technical Support Phone: 800-745-9683
- New Patient Line: (781) 952-1303
- Hours: Monday-Friday, 8:30am-5:00pm
Important Disclaimers
Emergency Guidance
DO NOT USE FOR EMERGENCIES
- In case of emergency, dial 911
Limitations and Considerations
- Not all providers may be active on the platform
- Patients should verify their specific provider’s participation
- Some services might have restrictions
Additional Information
The Patient Gateway is powered by MyChart®, licensed from Epic Systems Corporation, ensuring a reliable and trusted platform for patient-provider interaction.
Unprovided Information
Details not explicitly mentioned in the source documents include:
- Specific mobile app download instructions
- Detailed pricing for portal services
- Comprehensive list of all participating providers
The Brigham and Women’s Harbor Medical Associates Patient Gateway represents a significant advancement in patient-centered healthcare technology, offering a secure, convenient, and comprehensive digital health management solution.
© 2025 Brigham and Women’s Hospital
https://www.brighamandwomens.org/harbor-medical-associates/harbor-medical-patient-gateway-portal
Access Mass General Brigham’s Patient Gateway for a secure online patient portal for Harbor Medical Associates.
https://patientgateway.massgeneralbrigham.org/mychart-PRD/Authentication/Login
Communicate with your care team, get answers to your medical questions from the comfort of your own home, access your test results.
