The Diagnostic Laboratory Services (DLS) Patient Portal represents a cutting-edge digital platform designed to provide patients with convenient, secure access to their laboratory test results and health information. By leveraging modern technology, DLS empowers patients to take a more active role in managing their healthcare journey.
Official Links
- Web Portal: https://mydlschart.com
- Mobile Apps:
What Patients Can Do
The DLS Patient Portal offers comprehensive features allowing patients to:
- View laboratory test results online
- Access results securely from computers or mobile devices
- Review original PDF lab reports
- Link family member accounts (with proper authorization)
Who Can Use the Portal
Eligibility Criteria
- Individuals 18 years of age or older
- Parents/legal guardians for children 13 and younger (Hawaiʻi/other states)
- Parents/legal guardians for children 17 and younger (Guam/Saipan)
Accessing the Portal
Web Access
- Visit https://mydlschart.com
- Log in with credentials
- Navigate through dashboard
Mobile App Access
- Download app from Apple App Store or Google Play Store
- Log in using same credentials as web portal
Key Features
Result Viewing
- Most lab results available within 3-5 days
- Some specialized tests may take up to three months
- Original PDF reports accessible
Account Management
- Password reset options
- Profile updates
- Linked account management for family members
Privacy and Security
DLS ensures patient data protection by:
- Following strict HIPAA guidelines
- Implementing robust security measures
- Providing secure, encrypted access
- Automatic account lockout after five unsuccessful login attempts
Customer Support
DLS Patient Services Helpline
- Phone: 808-589-5172
- Email: [email protected]
- Hours: Monday – Friday, 8:00 AM – 4:00 PM (HST)
Important Limitations
Unavailable Services
- Pathology reports not currently accessible
- Toxicology results (e.g., pre-employment drug screens) not available
Account Management
Account Disabling
Patients can request account deactivation by contacting DLS Patient Support.
Translations
The portal offers support in multiple languages:
- Hawaiian
- Ilocano
- Japanese
- Korean
- Mandarin
- Tagalog
- Vietnamese
Additional Notes
Cost
- Portal access is free for individuals receiving DLS services
Unprovided Information
Some details were not explicitly mentioned in the source documents, such as:
- Specific technical requirements for portal access
- Detailed account creation process
- Comprehensive list of all available features
The DLS Patient Portal provides a secure, user-friendly platform for patients to access their laboratory results efficiently. By offering multiple access methods and robust support, DLS demonstrates commitment to patient-centered healthcare technology.
Disclaimer: Always consult your healthcare provider for comprehensive medical advice and result interpretation.
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