The MHS GENESIS Patient Portal represents a groundbreaking digital healthcare solution for military personnel and their families, offering comprehensive and secure access to medical information and services. This innovative platform empowers patients with unprecedented control over their healthcare journey, providing convenient and instant access to critical medical resources.
Official Links
- Patient Portal Login: https://patientportal.mhsgenesis.health.mil
- DS Logon Account Creation: https://www.dmdc.osd.mil/identitymanagement
What Patients Can Do
The MHS GENESIS Patient Portal offers multiple essential functionalities:
- View comprehensive health information
- Exchange secure messages with healthcare teams
- Request medical appointments
- Request prescription renewals
- Access clinical visit notes
- Review selected laboratory test results
Access Requirements
Patients must meet three critical prerequisites:
- Have received care at an MHS GENESIS site
- Establish a DS Logon account
- Upgrade existing DS Logon to Premium access
Identity Verification Process
The portal employs a robust identity confirmation mechanism:
- 4-question identity verification quiz
- 3-minute completion window
- Requires personal identification details
- Utilizes DoD ID number
- Includes financial and historical personal information verification
Account Creation Steps
- Visit https://patientportal.mhsgenesis.health.mil
- Create DS Logon credentials
- Complete identity verification
- Create portal password
- Upgrade to Premium Account
Note: Password must be regenerated every 180 days
Privacy and Security
The system prioritizes information protection through:
- Secure .mil website infrastructure
- HTTPS encryption
- Comprehensive identity verification
- Strict access controls
Additional Considerations
- Active duty personnel automatically have records during in-processing
- Sponsors must validate relationship settings
- Keep TRICARE Online accounts during PCS transitions
- Maintain updated information in DEERS
Customer Support
For technical assistance:
- MilConnect Website
- Defense Manpower Data Center
- Phone: 1-800-538-9552
Bassett Army Community Hospital Contact
- Address: 4076 Neely Road, Fort Wainwright, AK 99703
- Patient Advocate Phone: (907) 361-5291
Unprovided Information
Details not explicitly available in source documents include:
- Specific mobile app download instructions
- Detailed billing portal functionality
- Comprehensive feature list beyond mentioned services
Important Disclaimer
When accessing from non-DoD computers, users might encounter error messages. Simply click “Proceed” or “Continue” to access the secure portal.
The MHS GENESIS Patient Portal represents a significant advancement in military healthcare digital services, offering secure, comprehensive, and user-friendly medical information management for service members and their families.
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https://www.mybassetthealthconnection.org/mychart-prd/Authentication/Login
Log in to your MyBassett Health Connection account. From the menu, select “On Demand Video Visit with a Practitioner“. Confirm you are physically located in
https://bassett-wainwright.tricare.mil/Getting-Care/MHS-GENESIS-Patient-Portal
The MHS GENESIS Patient Portal puts you in control of your health care while giving you secure access to your electronic health record 24/7.
