Patient portals have revolutionized healthcare communication, providing patients with instant, secure access to their medical information. The Thomas Hospitals Patient Portal, powered by MyWVUChart, represents a significant leap forward in patient engagement and healthcare management.
Official Links
- Patient Portal Information: WVU Medicine Thomas Hospitals Patient Portal
- Patient Portal Login: MyWVUChart Login Page
What is the Thomas Patient Portal?
In May 2024, Thomas Hospitals transitioned to WVU Medicine’s advanced Electronic Health Record (EHR) system, Epic, introducing the MyWVUChart patient portal. This platform is designed to make managing healthcare as convenient and accessible as possible for patients within the WVU Medicine healthcare system.
What Patients Can Do
With MyWVUChart, patients can:
- Schedule appointments
- Access test results
- Message care teams
- Pay medical bills
- Request prescription renewals
- View and download medical records
Who Can Use It
All patients, including those previously using the Thomas Hospitals Exchange Patient Portal, must now sign up for MyWVUChart. The portal will include health record information for services received on or after May 1, 2024.
Accessing the Portal
Login Requirements
- JavaScript must be enabled in your browser
- Cookies must be enabled
- MyWVUChart username
- Password
Authentication
The portal offers multiple login options:
- Standard username and password
- Passkey login
- Two-factor authentication (required as of June 7th)
Key Features
Comprehensive Health Management
The MyWVUChart platform provides a centralized hub for:
- Comprehensive health information
- Instant communication with healthcare providers
- Convenient medical record management
Enhanced Patient Experience
- Go paperless with electronic communications
- Upload personal photo ID for medical record identification
- Access guest estimates for upcoming visits
Privacy and Security
21st Century Cures Act Compliance
The portal adheres to modern healthcare information standards, ensuring patient data protection and accessibility.
Two-Factor Authentication
Mandatory two-factor authentication adds an extra layer of security to patient accounts.
Billing and Payments
Patients can:
- Pay bills online
- Access guest payment options
- Receive cost estimates for upcoming visits
Customer Support
While specific support contact details were not provided in the source documents, patients are advised to:
- Contact their provider’s office for urgent messages
- Refer to the MyWVUChart FAQ for additional guidance
Limitations and Considerations
Transition Period
Patients should be patient as Thomas Hospitals caregivers adapt to the new system. Some previous patient portal tools may no longer be available.
Unprovided Information
The following details were not specified in the source documents:
- Specific app download instructions
- Detailed customer support contact information
- Comprehensive two-factor authentication setup process
The Thomas Hospitals Patient Portal, powered by MyWVUChart, represents a significant advancement in patient-centered healthcare technology, offering secure, comprehensive, and convenient health management tools.
© 2025 WVU Medicine – Transforming Healthcare, Empowering Patients
https://wvumedicine.org/thomas-hospitals/patients-and-visitors/patient-portal/
All patients, including those with a Thomas Hospitals Exchange Patient Portal account, must now sign up for MyWVUChart to access tools and health record
https://mywvuchart.com/MyChart/Authentication/Login
Communicate with your doctor. Get answers to your medical questions from the comfort of your own home · Access your test results · Request prescription refills.
