Merit Health Network: Secure Patient Portal for Quick Medical Access

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Merit Health Network provides patients with a comprehensive digital healthcare experience through their innovative MyHealthHome – Oracle Health patient portal. This secure online platform empowers patients to take control of their medical information, offering convenient and immediate access to critical health records.

Official Links

What Is the Patient Portal?

The MyHealthHome – Oracle Health patient portal is a free, secure online platform designed to give patients seamless access to their personal health information. Launched with visits starting from 7/15/2023, the portal represents Merit Health’s commitment to modern, patient-centered healthcare technology.

What Patients Can Do

Patients using the MyHealthHome – Oracle Health portal can:

  • View recent laboratory results
  • Obtain radiology reports
  • Review current medications
  • Check current allergies
  • Access immunization records
  • Review clinical summaries of care received at Merit Health facilities
  • Safely share information with designated caregivers and providers

Who Can Use It

The patient portal is available for patients who have received care at any Merit Health Network hospitals, including:

  • Merit Health Central
  • Merit Health Natchez
  • Merit Health Rankin
  • Merit Health River Oaks
  • Merit Health River Region
  • Merit Health Wesley
  • Merit Health Woman’s Hospital

How to Access or Log In

Patients have two primary methods to create an account:

  1. Enrollment Invitation:

    • Merit Health will send an email to the registered email address
    • Follow instructions in the email to create an account
  2. Self-Enrollment:

    • Patients can create an account directly through the portal website
    • Requires personal information verification

Mobile App Access

Patients can access the portal through:

  • Hospital website
  • Mobile app: MyHealthHome – Oracle Health
  • Available on Google Play Store and Apple App Store

Privacy and Security

Merit Health ensures patient data protection through:

  • Encrypted, secure health records
  • Support for Health Records on iPhone
  • Ability to grant account access to designated caregivers/guardians
  • Compliance with healthcare privacy regulations

Customer Support

For registration or usage difficulties:

  • Customer Support Phone: (800) 669-4096
  • Merit Health Central Main Number: (601) 376-1000

Important Notes for Previous Portal Users

Users of the previous MyHealthHome – MphRx portal must create a new account with MyHealthHome – Oracle Health to continue accessing personal health information.

Limitations and Additional Record Requests

While most recent hospital medical records are accessible, patients might need to:

  • Request specific records from the Release of Information department
  • Contact local hospital for assistance with hard-to-find records

Healthcare Technology Integration

Merit Health supports modern healthcare integration, including:

  • Apple Health app compatibility
  • Secure, encrypted health record sharing
  • Multi-platform accessibility

The Merit Health patient portal represents a significant advancement in patient-centered digital healthcare, offering unprecedented convenience, transparency, and control over personal medical information.

Note: All information is current as of July 2024 and sourced directly from Merit Health’s official patient portal documentation.

FAQ

How do I Log in to the MHS Patient Portal?

AI Overview
  1. 1. Go to the Portal:
    Open your web browser and go to the official MHS GENESIS Patient Portal website: my.mhsgenesis.health.mil. 

      • Winn Army Community Hospital (.mil)
        https://winn.tricare.mil
        MHS GENESIS Patient Portal – Winn Army Community Hospital
        The MHS Patient Portal can be accessed by visiting https://my.mhsgenesis.health.mil. Along with the new electronic health record, the MHS GENESIS Patient Portal…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  2. 2. Login:
    You will need either a DS Logon, a Common Access Card (CAC), or a Personal Identity Verification (PIV) card to log in. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • TRICARE Newsroom (.mil)
        https://newsroom.tricare.mil
        See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal
        You’ll need a Common Access Card, a DS Logon account, or a Personal Identity Verification card to log in. Click the “Health Record” button on the menu located a…

  3. 3. DS Logon:
    If you have a DS Logon, enter your username and password to access the portal. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  4. 4. CAC or PIV:
    If you have a CAC or PIV card, follow the prompts to authenticate your identity and access the portal. 

      • Tricare
        https://tricare.mil
        Secure Patient Portal | TRICARE
        Log in with a DS Logon account. See how to get one; with a Common Access Card; or with a Personal Identify Verification. Remember your username and password. On…

      • TRICARE Newsroom (.mil)
        https://newsroom.tricare.mil
        See Test Results and Clinical Notes in Your MHS GENESIS Patient Portal
        You’ll need a Common Access Card, a DS Logon account, or a Personal Identity Verification card to log in. Click the “Health Record” button on the menu located a…

  5. 5. Create a DS Logon:
    If you don’t have a DS Logon, you can create one on the site by selecting the “Create Account” option, according to the Kimbrough Ambulatory Care website. 

      • Kimbrough Ambulatory Care (.mil)
        https://kimbrough.tricare.mil
        MHS GENESIS Patient Portal Activation Guide
        Open app, create/add account, enter code shown in step 2 to app. When using an authenticator app, the system will prompt user to enter the 6-digit code from the…

      • 412th Medical Group – Edwards Air Force Base (.mil)
        https://edwards.tricare.mil
        How To Access Your MHS GENESIS Patient Portal
        Direct access via web browser The most straightforward way to access the MHS GENESIS Patient Portal is through a web browser. Open your preferred browser and na…

  6. 6. Remote Proofing:
    You will be prompted to verify your identity through a remote proofing process, which may involve answering questions or uploading documents. 

      • Kimbrough Ambulatory Care (.mil)
        https://kimbrough.tricare.mil
        MHS GENESIS Patient Portal Activation Guide
        Open app, create/add account, enter code shown in step 2 to app. When using an authenticator app, the system will prompt user to enter the 6-digit code from the…

  7. 7. Upgrade to Premium Account:
    Once your DS Logon is created, upgrade it to a Premium Account to access your health information. 

      • Martin Army Community Hospital (.mil)
        https://martin.tricare.mil
        MHS GENESIS – Martin Army Community Hospital
        To create and then access the MHS GENESIS Patient Portal, please visit the DS LOGON web page. * If you do not have a common access card (CAC) or a MyPay accoun…

  8. 8. Accessing through Hospital/Clinic Website:
    Alternatively, you can find the patient portal link on your military hospital or clinic’s website (e.g., Winn Army Community Hospital, Martin Army Community Hospital). 

      • Winn Army Community Hospital (.mil)
        https://winn.tricare.mil
        MHS GENESIS Patient Portal – Winn Army Community Hospital
        The MHS Patient Portal can be accessed by visiting https://my.mhsgenesis.health.mil. Along with the new electronic health record, the MHS GENESIS Patient Portal…

      • Martin Army Community Hospital (.mil)
        https://martin.tricare.mil
        MHS GENESIS – Martin Army Community Hospital
        To create and then access the MHS GENESIS Patient Portal, please visit the DS LOGON web page. * If you do not have a common access card (CAC) or a MyPay accoun…

Are MyChart and Patient Portal the same thing?MyChart is EPIC’s patient portal.

Did Memorial hospital buy merit health?(January 31, 2025) – Memorial Health System has officially completed its acquisition of Merit Health Biloxi, further solidifying its commitment to delivering high-quality healthcare across the Mississippi Gulf Coast.

Does New York health have a Patient Portal?We are now offering our patients easy and private access to their medical information online, so you can view your personal health record whenever and wherever you have access to the Internet!

https://www.mymerithealth.com/hospital-patient-portal

Welcome to Merit Health’s free and secure online home for your inpatient hospital health information. Select the hospital where you received care to continue.

https://www.merithealthcentral.com/hospital-patient-portal

Merit Health Central is pleased to offer patients easy, secure and convenient access to their personal health information via its new MyHealthHome – Oracle

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