The Joslin Diabetes Center Patient Portal represents a cutting-edge digital healthcare solution designed to empower patients with comprehensive, secure access to their medical information. This innovative platform transforms how patients interact with their healthcare providers, offering unprecedented convenience and control over personal health management.
Official Links
- Joslin Diabetes Center Patient Portal: https://joslin.org/patients-visitors/patient-portal
- Patient Portal Login: https://www.nextmd.com/ud2/Login/Login.aspx?theme=joslin
What Patients Can Do
Patients using the MyBILH Chart patient portal can:
- Message directly with their doctor’s office and care team
- Review test results
- View provider notes and visit summaries
- Access comprehensive health information
- Manage appointments
- Request prescription refills
- Pay medical bills
- Complete pre-appointment check-in
Who Can Use It
The patient portal is available to:
- Patients of Joslin Diabetes Center
- Individuals receiving care within the Beth Israel Lahey Health (BILH) network
How to Access
Patients can create an account through three primary methods:
-
In-Person Activation
- Receive activation code during office visit
- Find code on after-visit summary
- Locate code on billing statement
-
Online Registration
- Visit MyBILH Chart website
- Enter provided activation code
- Complete registration process
-
Alternative Registration
- Follow instructions to sign up without an activation code
- Existing My Lahey Chart users can log in with current credentials
Privacy and Security
The patient portal prioritizes data protection through:
- Secure encryption technologies
- Comprehensive privacy safeguards
- 24/7 protected access
- Compliance with healthcare privacy regulations
Customer Support
Patient Portal Support:
- Phone: 877-270-0370
- Available for registration assistance and technical support
Important Considerations
- Account locks after 4 failed login attempts
- Passwords are case-sensitive
- Recommended to add NextMD.com to safe sender lists
System Requirements
- Functional browser cookies
- Updated web browsers (Chrome, Firefox, Safari recommended)
- Internet connectivity
Deployment Timeline
- Implemented June 1, 2024
- Two-year rollout period for full BILH provider integration
Unprovided Information
Details not explicitly available in source documents include:
- Specific mobile app download instructions
- Detailed security protocol specifics
- Comprehensive feature list beyond provided overview
The Joslin Diabetes Center Patient Portal offers patients a modern, secure, and convenient way to manage their healthcare journey. By centralizing medical information and communication, patients gain unprecedented access and control over their health management.
Note: Information current as of August 2025, based on available documentation from Joslin Diabetes Center and NextMD patient portal resources.
https://joslin.org/patients-visitors/patient-portal
Joslin Diabetes Center’s patient portal, MyBILH Chart, lets you manage your health and medical records online, schedule appointments, and more.
https://www.nextmd.com/ud2/Login/Login.aspx?theme=joslin
With Patient Portal, you can connect with your doctor through a convenient, safe and secure environment.