The Virginia Cannabis Control Authority (CCA) provides a Legacy Patient Portal designed to streamline medical cannabis patient and healthcare provider interactions. This secure digital platform enables efficient management of medical cannabis certifications, patient registrations, and essential administrative processes.
Official Links
- Patient Portal Help for Patients: https://cca.virginia.gov/medicalcannabis/patients/portalhelp
- Patient Portal Help for Healthcare Providers: https://cca.virginia.gov/medicalcannabis/providers/portalhelp
What Is the Patient Portal?
The Legacy Patient Portal is an online platform that allows:
- Patients to register and manage their medical cannabis certification
- Healthcare providers to create and manage professional accounts
- Secure electronic communication and documentation
Who Can Use the Portal?
Patients
- Individuals seeking medical cannabis certification
- Parents or legal guardians of minor or vulnerable adult patients
- Registered agents assisting patients
Healthcare Providers
- Medical professionals with valid Virginia state medical licenses
- Practitioners interested in medical cannabis certification
Account Creation Process
For Patients
- Visit patients.va.biotr.ac
- Click “Create an Account”
- Complete required fields:
- First name
- Last name
- Date of birth
- Email address
- Password
- Verify account through email confirmation link
For Healthcare Providers
- Visit patients.va.biotr.ac
- Click “Create an Account”
- Enter required information:
- First name
- Last name
- Date of birth
- Virginia state medical license number
- Email address
- Password
- Confirm account via email link
Login Procedures
Patient Login
- Open patients.va.biotr.ac
- Click “Login to Your Account”
- Enter email and password
- Access portal dashboard
Provider Login
Similar to patient login process, using professional credentials
Forgot Password Protocol
- Visit patients.va.biotr.ac
- Click “Login to Your Account”
- Select “Forgot Password”
- Enter registered email
- Receive password reset instructions
- Note: Password reset requests limited to once per hour
Registration Requirements
Patient Registration
Required documents:
- Government-issued ID
- Written medical cannabis certification
- Proof of Virginia residency (if applicable)
Registration Fees
- Patients: $50
- Parent/Legal Guardian: $25
- Registered Agents: $25
Privacy and Security
- Secure email-based account verification
- Limited password reset attempts
- Document upload for identity verification
Contact Information
Virginia Cannabis Control Authority
9954 Mayland Drive, Suite 3100
Richmond, VA 23233
Email: [email protected]
Application Processing
- Applications are not immediately approved
- Typical processing time: Approximately 10 days
- Notification sent via email upon approval/denial
Unprovided Information
Some specific details about portal functionality, technical specifications, and comprehensive feature list were not explicitly detailed in the source documents.
Important Considerations
Patients and healthcare providers should:
- Carefully read all instructions
- Prepare necessary documentation
- Allow sufficient time for application processing
- Check spam folders for important communications
https://cca.virginia.gov/medicalcannabis/patients/portalhelp
Open the Patient Portal page at patients.va.biotr.ac. 2. Click the “Login to Your Account” button at the bottom of the page.
https://cca.virginia.gov/medicalcannabis/providers/portalhelp
1. Open the Patient Portal page at patients.va.biotr.ac. 2. Click the “Create an Account” button at the bottom of the page.
